Sales Assistant / Administration All-Rounder

Are you organised, confident, great with people and someone who loves keeping things running smoothly?

We’re looking for a Sales Assistant / Administration All-Rounder to join our growing team and become a key support person across our Sales and Member Support functions.

This is a varied role. You’ll be supporting our sales team with administration and paperwork, managing incoming customer enquiries and helping ensure nothing slips through the cracks.

About the Role

Your day-to-day responsibilities will include:

• Supporting the Sales Team with paperwork, administration and general follow-up

• Preparing and processing sales documentation

• Monitoring and managing shared sales email inboxes

• Answering incoming phone calls and directing enquiries appropriately

• Responding to customer emails and general enquiries

• Managing and responding to customer support tickets

• Following up outstanding information and paperwork

• Keeping customer records and internal systems up to date

• Assisting with general office administration

• Supporting different departments when required

• Helping keep our sales and customer service processes organised and running smoothly

We’re looking for someone who is:

• Highly organised and able to manage multiple tasks at once

• Friendly, professional and confident on the phone

• Comfortable communicating with customers via phone and email

• Detail-oriented, you notice the little things!

• Able to work independently and take initiative

• Comfortable working in a fast-paced environment

• A strong communicator with excellent written and verbal skills

• Tech-savvy and confident learning new systems

• Reliable, positive and willing to jump in wherever needed

Previous administration, customer service or sales support experience will be highly regarded, but attitude, organisation and a willingness to learn are just as important to us.

The Role

Full-time hours

100% office-based — this is not a hybrid or work-from-home position

Monday to Friday

Casual full-time position for the first 3 months

Following successful completion of the probation period and proven performance, the role will transition to a permanent full-time position

Salary: $70,000 + Superannuation

Why Join Us?

You’ll be joining a growing Australian business where your role will genuinely make a difference. You’ll work closely with our team, learn about different areas of the business and have the opportunity to grow with us.

If you're someone who loves being organised, enjoys helping people and takes pride in keeping everything running smoothly, we'd love to hear from you!

Apply now with your resume and a short cover letter telling us why you would be a great fit for the role.