Administration Assistant

Launchpad Early Learning is a proud family-run, community-inspired service with centres in Lower Plenty and Greensborough. We are passionate about creating welcoming spaces where children, families and educators feel connected and supported.

We are seeking a professional and friendly Administration Assistant to join our Lower Plenty team 4 days per week.

This is an exciting opportunity for someone who is organised, personable and thrives in a fast-paced environment. You will be the welcoming face of our service, supporting the day-to-day operations of the centre while providing high-quality administrative support to our Management team. A background in early childhood education would be highly regarded, making this an ideal opportunity for an educator looking to transition into an administration role.

Child safety and wellbeing are at the heart of everything we do. You will play an important role in supporting a culture of safety, inclusion and respect while ensuring all interactions reflect our commitment to the Child Safe Standards.

💛 About the Role

As our Administration Assistant, you will:

• Meet and greet children, families and visitors with warmth and professionalism

• Support families with enrolments and general enquiries (phone, email and in person). Build positive relationships with children, families and Educators

• Provide administrative support to the Management team

• Answer and direct telephone calls while maintaining confidentiality

• Oversee onboarding of new staff and maintain staff profiles

• Check timesheets and liaise with the Business Manager regarding bonds, declined payments and monthly projections

• Use Microsoft Word, Excel, Outlook, Xplor, TANDA and StoryPark

• Coordinate communications, maintenance requests, orders and deliveries

👩‍💼 About You

• Previous experience in an Early Childhood setting essential

• Excellent knowledge of Microsoft Word, Excel and Outlook and the ability to work across different technology platforms with ease.

• Strong organisational skills with the ability to prioritise and meet deadlines

• Outstanding customer service and communication skills

• High attention to detail and problem-solving ability

• Committed to confidentiality and professionalism

• Hold a current Working With Children Check

🎁 Staff Benefits

• 50% discounted childcare fees

• Paid First Aid & CPR

• Professional development and on-the-job training

• Social events & team bonding you’ll actually want to attend

• On-site parking

• Access to our employee EAP

Join a team that is passionate about early learning, child safety and community.

Launchpad Early Learning is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all team members feel respected and supported. We encourage applications from people of all backgrounds, cultures and experiences.