Receptionist - Maven Dental New Farm

Company Description

Make a great first impression at Maven Dental New Farm!

We’re looking for a friendly and organised Casual Receptionist to join our team and be the welcoming face of our practice. As our receptionist, you’ll play an important role in creating a positive patient experience while keeping the front desk running smoothly.

You’ll be joining an experienced and supportive team in the heart of New Farm, close to Brisbane CBD, with cafés, shops and free street parking right on your doorstep.

If you’re confident working with people, enjoy staying organised and are keen to learn, we’d love to hear from you.

Job Description

Your responsibilities will include:

• Welcoming patients and providing a warm, professional first impression
• Managing appointments, patient enquiries and reception duties
• Answering phone calls and assisting patients with their questions
• Processing payments and assisting with general administrative tasks
• Maintaining accurate patient records and keeping the front desk organised
• Working closely with our clinicians and wider team to ensure the day runs smoothly
• Using Oasis practice management software and MS Office to support day-to-day operations
• Providing friendly and professional service throughout every patient interaction

Qualifications

To be successful in this role, you will bring:

• Previous reception or customer service experience
• Dental experience is highly desirable, but not essential
• Familiarity with Oasis PMS would be an advantage
• Excellent communication and interpersonal skills
• Strong organisation and attention to detail
• The ability to multitask and remain calm in a busy environment
• A friendly, approachable and patient-focused attitude
• A willingness to learn and support the wider practice team
• Flexibility to work some late nights until 7:00pm and Saturday mornings when required

Additional Information

Why join Maven Dental New Farm?

Maven Dental New Farm is more than just a dental practice. We’re a friendly, supportive team who genuinely care about our patients and each other. You’ll be joining a busy practice where everyone plays a part in creating a great patient experience.

What you can expect:

• A supportive team – Work alongside experienced clinicians and a team that is always happy to lend a hand.
• A welcoming environment – Be part of a friendly practice where patients and team members are made to feel comfortable and valued.
• Variety in your day – From greeting patients and managing appointments to supporting the wider team, there’s always something happening at reception.
• Learn and grow – Dental experience isn’t essential, and you’ll have the opportunity to build your knowledge of the dental industry while you’re on the job.
• Great location – Based in the heart of New Farm, close to Brisbane CBD, with cafés, shops and free street parking nearby.
• Part of a bigger network – Enjoy the benefits of being part of the Abano Healthcare network, with access to ongoing learning, support and career opportunities.

Apply today and become part of the Maven Dental New Farm team!

Maven Dental, proudly part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.