Booking Office Clerk

Permanent Part Time to Full Time Hours available

HS1 ($29.57 - $32.69 per hour)

About the Role

The position has responsibility to ensure accurate and timely completion of administrative functions, which plays a vital role in ensuring the efficient operation of the Booking Office.

It involves providing excellent customer service with a patient centred philosophy and working collaboratively with colleagues, the Surgical Services Administration Officer and other internal and external stakeholders. You will work in accordance with Grampians Health values.

Key Responsibilities

• Provide a customer focused approach to service delivery
• Demonstrate accurate and efficient completion of all work associated with the position and appropriate handover as required. Including but not limited to:
  • Patient Administration System to Maintain accurate wait lists and conduct regular waiting list surveys.
  • Daily theatre list
  • Running regular reports to ensure data integrity and maintain accurate wait lists
• Provide support to different offices and different teams within the Booking Office group at the direction of the Booking Office supervisor.
• Follow reasonable and lawful direction of the Surgical Services Administration Officer and the liaison nurses.

To see a copy of the position description click here

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Nicole Snibson, Director Surgery,Endoscopy and Patient Experience on 0459 081 741  for a confidential discussion. 

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.