Receptionist

An exciting opportunity has arisen for a full-time Receptionist to join the Enlightened Financial Solutions (EFS) team based in Mackay, Queensland.

Who We Are - Enlightened Financial Solutions

As part of the Viridian Financial Group, Enlightened Financial Solutions (EFS) is a dynamic and growing team that serves over 400 clients in the Mackay Region and beyond. We pride ourselves on our expertise and commitment to delivering exceptional financial solutions.

About the Role

In this role, you will be the face of EFS, ensuring a welcoming and professional experience for our clients and visitors. Your responsibilities will also include providing administrative support to our Client Services Manager (CSM) and Financial Advisors, assisting in office administration duties.

Key Responsibilities

The responsibilities of the Receptionist include but are not limited to:

• Provide customer service to all office visitors welcoming clients; signing-in and inducting any contractors or maintenance personal.
• Ensure meeting rooms and common areas are setup prior to client arrival and cleaned appropriately after use, action any IT or hospitality setup.
• Prepare client hospitality options, such as tea / coffee and food as required;
• Receive and distribute office mail and deliveries;
• Monitor and maintain fulfilment of office stationery and cleaning products, including fulfilment for employees based in our Mackay Offices.
• Support the development and organisation of office procedures, processes, and systems.
• Act as the primary contact for office maintenance and upkeep with building management.
• Working with Advisors and the CSM team on administrative tasks such as filing, scanning, and data input.

Working at EFS

Part of the Viridian Financial Group, in 2022, the firm achieved B Corp status with a score of 99.4 and was recognised as one “Best for the World” in the Workers Impact category, placing Viridian in the top 5% score by putting in place exemplary employee-friendly practices, such as ownership opportunities, job flexibility, and fair-chance hiring policies.

You will have access to a range of benefits centered around community and inclusivity:

• A unique 9-day fortnight and 5 weeks of annual leave per year.
• Discounted Medibank Corporate Health Cover.
• Free and confidential Employee Assistance Program for you and your family.

Knowledge, Skills & Experience

We are looking for someone with the following:

• The ability to communicate clearly and effectively, both verbally and written.
• The ability to type and apply strong skills in Microsoft Word, Excel, and PowerPoint.
• Able to work under pressure and meet timelines.
• Able to contribute positively and collaboratively to the team environment.
• Able to work as an integral part of a team and independently to achieve any given objective.
• Self-motivated and results driven.
• Good organisational and time management skills.
• The ability to manage tasks in a fast-paced environment.
• The capacity to plan and implement tasks catering for a diverse array of situations.

To Apply

We warmly welcome candidates who meet the above points under “knowledge, skills & experience” to apply.

Please note, this position will require a Police Check. Applicants must be legally entitled to work in Australia. This advert will close Friday 25th September 2026, 9.00pm however shortlisting will commence immediately.

At Viridian, we believe in the strength of diversity and the power of inclusion. We celebrate the unique contributions of every individual, regardless of their background, culture, nationality, or ability. We cultivate an environment where everyone feels valued, respected, and empowered to thrive. We especially encourage Aboriginal and Torres Strait Islander people, along with individuals from all cultural backgrounds and those with disabilities, to apply and join our team in contributing to our shared success.