Service and Warranty Officer | Sydney & Central Coast

The Role - Service and Warranty Officer

As a Service and Warranty Officer, you'll be responsible for inspecting, coordinating and completing maintenance and warranty works across the Sydney and Central Coast region. Reporting to the Service and Warranty Manager, you will be an integral member of our construction team, combining your construction knowledge, practical skills and customer-focused approach to deliver high-quality outcomes and an exceptional homeowner experience while maintaining Coral Homes' reputation for excellence.

Benefits:

• Competitive Salary Package - Includes a fully maintained dual cab ute, fuel card, tablet, and mobile phone.

• Career Progression Opportunities - We invest in our people by promoting from within and providing opportunities to advance your career.

• Stability & Strong Industry Reputation

• Reward programs and team events to recognise your hard work

Duties and Responsibilities:

• Performing inspections on defects/maintenance items for contract maintenance inspections in set timeframes

• Perform maintenance repair works in the first instance on every job (apart from plumbing and electrical), i.e. repair door locks, shelving, doors, skirting and architraves, soffits, replace tiles, grout touch-ups, small patching and plastering jobs, silicon to wet areas and minor paint works

• Liaise with clients and administration team to ensure satisfactory completion of works are carried out in set time frames

• Liaise with the Service and Warranty Manager on reoccurring maintenance issues and provide recommendations for improvement

• Organise and carry out required rectification works for warranty items as required

The successful applicant will have:

• Experience in a similar role with a residential building company preferred

• An unencumbered drivers' licence as this role will involve a lot of driving

• Trade or tertiary qualification in a construction-related discipline or similar i.e. trade qualified carpenter (desirable)

• Knowledge of building regulations, Australian Standards, Safety regulations and quality assurance systems

• Ability to achieve established quality standards

• Ability to maintain a consistent and very high standard of work

• Strong interpersonal/communication skills, both verbal and written

• Must have a high focus on customer satisfaction and problem-solving ability

• Strong organisational skills with the ability to work to deadlines

• Ability to work autonomously

• Ability to provide a clean National Police Check, or willingness to obtain

About Us

Coral Homes is one of Australia's largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia’s eastern seaboard. Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our promises.

Our success is built on a culture of service excellence. From our sales consultants to our head office team and construction professionals, every member of the Coral Homes team is dedicated to providing a seamless and rewarding home-building journey. 

How to Apply

We are interested in speaking with highly motivated, results focused individuals who can hit the ground running, with the energy and commitment required for this role. If this sounds like you, please click the ‘Apply’ button now! 

At Coral Homes, we are committed to employing individuals who align with our core business values and meet the requirements of the role. As part of the recruitment process, there are a number of compliance checks which may be conducted for a role including police/criminal background checks, medical, drug, and alcohol testing, and reference checks.

Only Australian or New Zealand Citizens, Australian Permanent Residency holders, and candidates with full-work rights in Australia should apply.