Administrative Receptionist

Luna Group Hospitality is home to a growing portfolio of hospitality venues across Brisbane and the Gold Coast, spanning restaurants, bars, nightclubs and entertainment venues.

We are looking for a friendly, organised and proactive Receptionist / Administration Assistant to join our head office team and provide day-to-day administrative support across the group.

This is a great opportunity for someone who enjoys a varied role, is confident communicating with different people and wants to work within a fast-paced and growing hospitality company.

As our Receptionist / Administration Assistant, you will be one of the first points of contact for Luna Group Hospitality and will assist with the day-to-day organisation of our head office and venues.

The role will involve a mix of reception duties, general administration, recruitment support, document management and assisting our management team with tasks across multiple venues.

• Answer and direct incoming phone calls and general enquiries

• Monitor and respond to general company emails

• Welcome visitors, suppliers, candidates and contractors

• Provide general administrative support to management and venue teams

• Assist with recruitment administration, including organising applications, resumes, interviews and staff trials

• Maintain spreadsheets, trackers, databases and company records

• Prepare and format documents, reports, correspondence and meeting notes

• Assist with filing and maintaining organised digital and physical records

• Coordinate appointments, meetings and schedules where required

• Communicate with venue managers, suppliers and external contractors

• Assist with ordering office and venue supplies

• Complete data entry and general office administration

• Follow up outstanding information, documentation and administrative tasks

• Support the wider operations team with ad-hoc projects and tasks as required

We are looking for someone who is:

• Friendly, professional and confident when communicating with others

• Highly organised with strong attention to detail

• Reliable and able to manage multiple tasks and priorities

• Comfortable working independently and taking initiative

• Confident using computers and learning new systems

• Experienced with Microsoft Office, particularly Outlook, Word and Excel

• Able to communicate professionally over the phone and via email

• Comfortable working in a fast-paced environment where priorities can change

• Proactive and willing to assist wherever needed

• Able to handle confidential business and employee information appropriately

Previous experience in reception, administration, office support or hospitality administration is highly regarded; however, we are also open to candidates with strong organisational and communication skills who are looking to develop their administrative experience.

• Join a growing hospitality group with multiple venues across South East Queensland

• Work in a varied role where no two days are exactly the same

• Gain exposure to hospitality operations, recruitment and business administration

• Work closely with our management and operations teams

• Opportunities to develop your skills and grow within the company

• Supportive and fast-paced team environment

If you're organised, approachable and enjoy being the person who keeps things running smoothly behind the scenes, we'd love to hear from you. To apply, please email your resume and cover letter to *******@lunagroup.com.au or click APPLY NOW!