Associate Consultant

About Us:Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigates their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Role Description: We are seeking an experienced Windows Administrator (L2) to support and manage enterprise-scale Windows Server and VMware infrastructure environments. The role is responsible for the administration, maintenance, troubleshooting, and optimization of Windows Server, Active Directory, virtualization platforms, and associated infrastructure services. The ideal candidate will possess strong expertise in VMware technologies, Windows platform administration, automation, security compliance, and operational support within a complex enterprise environment.

Location: Sydney

Salary:  AUD 90,243- 98,861 Annual Gross

Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities:

• Strong hands-on experience in administering and managing VMware vSphere environments, including vCenter, vROps, vSphere Lifecycle Manager (Update Manager), VMware Horizon/View, NSX, and vCloud Director.
• Extensive experience in Windows Server administration, including installation, configuration, maintenance, performance tuning, upgrades, and lifecycle management.
• Advanced administration and troubleshooting of Active Directory Services, including AD DS, DNS, DHCP, Group Policy (GPO), ADFS, and Active Directory Certificate Services (AD CS).
• Strong expertise in diagnosing and resolving complex Windows Server, Active Directory, and VMware infrastructure issues in enterprise production environments.
• Experience in VMware ESXi host administration, cluster management, HA, DRS, vMotion, Storage vMotion, snapshots, templates, and VM provisioning activities.
• Good knowledge of patch and vulnerability management, with hands-on experience in SCCM/MECM, BigFix, KACE, and Windows patching technologies.
• Strong troubleshooting skills across Windows OS, VMware infrastructure, Active Directory, storage, and networking components.
• Proficiency in PowerShell, VMware PowerCLI, and scripting/automation for infrastructure administration and operational efficiency.
• Good understanding of virtualization, compute, network, and storage architecture within VMware environments.
• Hands-on experience with enterprise monitoring and observability tools such as Dynatrace for performance monitoring, alert management, and root cause analysis.
• Knowledge of administering enterprise server hardware platforms including HPE, Dell EMC, Cisco UCS, and IBM/Lenovo System X infrastructure.
• Experience with security hardening, vulnerability remediation, certificate management, and compliance activities for Windows and VMware platforms.

Key Skills and Attributes

• Experience with VMware infrastructure upgrades, ESXi lifecycle management, and platform modernization initiatives.
• Good understanding of SAN/NAS storage technologies, datastore management, storage provisioning, and performance troubleshooting.
• Experience working with enterprise backup and recovery solutions such as Veeam, Commvault, NetBackup, Rubrik, or Dell PPDM.
• Exposure to Microsoft Azure and/or AWS cloud platforms and hybrid infrastructure environments
• Knowledge of Infrastructure-as-Code and automation frameworks.
• Understanding of networking concepts including VLANs, TCP/IP, Load Balancing, Firewall policies, and DNS architecture.

Essential:

• Experience in running operations with ITIL processes / ITIL certified.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a 24x7 operational support environment.
• Strong customer focus and stakeholder management skills.
• Proactive approach towards service improvement and automation initiatives.
•  Ability to lead technical discussions and drive issue resolution across multiple teams.
• Good team player with strong collaboration and leadership capabilities.

Preferred Success Measures

• Timely and effective restoration of business-critical services during Major Incidents.
• Consistent quality of incident command, stakeholder communication, and executive updates.
• Improved supplier responsiveness, action closure, and cross-provider collaboration.
• Reduction in repeat Major Incidents through effective PIR actions and Problem Management linkage.
• Improved reporting quality, operational discipline, process adherence, and team capability maturity.

ADDITIONAL

1. Excellent customer-facing skills
2. Excellent written and verbal communication skills
3. Strong attention to detail and outstanding analytical and problem-solving skills.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email ••••@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile.  All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”