Rostering and Scheduling Officer

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualized care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

About the Role:

We are currently seeking a Rostering and Scheduling Officer to join our Juniper Home and Community Care team.

In this rewarding role, you will be responsible for the efficient and effective allocation of client services and the rostering of Community Support Workers and other clinical team members. The care and services you coordinate will be responsive, timely, and empowering, supporting Juniper clients to lead safe, independent, and fulfilling lives in their own homes.

There are currently two full-time permanent contract available:

• 0900-1700 Monday-Friday in our Bentley office.
• 0800-1600 Monday-Friday in our Bentley office.

Key Responsibilities:

• Ensure the continuous and efficient allocation of client services.
• Complete scheduling activities while meeting deadlines and operational requirements.
• Maintain accurate and timely database updates.
• Respond to enquiries and provide clear information regarding services.
• Deliver excellent customer service to clients and stakeholders.

Key Requirements:

• Experience working in a fast-paced rostering office (highly regarded).
• Relevant qualifications in Business or Aged Care (desirable).
• Experience in the Aged Care sector (desirable).
• Strong time management skills and ability to prioritize tasks effectively.
• Proficiency in computer systems and knowledge of office processes and data management.
• Excellent communication skills and ability to liaise with a variety of stakeholders.
• A collaborative team player with a positive attitude.

What’s on Offer:

• Competitive hourly rate of $37.85 + 12% superannuation.
• Salary Packaging up to $18,550 per annum tax-free.
• Work from home opportunities
• Join a values-driven, not-for-profit aged care provider in WA.
• Access to Juniperks – an exclusive online platform with retail discounts, wellness initiatives, and employee recognition programs.
• Discounts on health insurance.

How to apply:

To be considered for this position please submit your application online including a current curriculum vitae.

Please contact Recruitment Advisor Carly with any enquiries about this position on 08 6119 6207.