Warranty Manager

Exciting New Opportunity | Growing Business | Multiple Brands

We’re expanding and with growth comes opportunity! Due to continued success and the addition of exciting new brands, we’re on the lookout for a dynamic Warranty Manager to join our team based in Dianella.

This is your chance to step into a pivotal role where you’ll take ownership of warranty operations, drive process improvements and deliver exceptional customer outcomes across a diverse and growing portfolio.

About the Role

As our Warranty Manager, you will lead and coordinate all aspects of the warranty function. You’ll work closely with internal teams, suppliers and customers to ensure efficient claim management, timely resolutions and high service standards.

Key Responsibilities

• Manage and oversee all warranty claims from end to end

• Build strong relationships with suppliers and internal stakeholders

• Monitor warranty costs and identify trends or improvement opportunities

• Ensure compliance with brand and manufacturer requirements

• Drive efficiencies and continuous improvement across processes

• Support and mentor team members

About You

We’re looking for someone who is organised, proactive and comfortable working in a fast-paced environment, with a natural ability to solve problems and a genuine focus on delivering great customer outcomes. You will bring experience from a warranty, service, or technical role, along with strong administrative skills and a high level of attention to detail.

You will be a confident communicator who enjoys building positive relationships with both internal teams and external stakeholders. With the ability to manage competing priorities and meet deadlines, you’ll stay calm under pressure and keep things moving efficiently. Experience working across multiple brands or product lines would be highly regarded, but most importantly, you’ll bring a positive attitude and a willingness to grow with the role.

Why Join Us?

• Competitive salary package with a rewarding bonus structure recognising your performance and achievements

• Company vehicle and a fuel allowance of $150 per month

• Be part of an expanding business with exciting new brands while playing a key role in shaping a growing department

•  Supportive and collaborative team environment

•  Opportunity to make an impact and grow your career

About us

Magic Enterprises is a proudly WA-owned family business comprising automotive dealerships across 3 prominent WA locations, soon to be 4. With a focus on quality workmanship and outstanding customer service, we have earned a reputation as a trusted partner in the automotive industry.

Our business is built on great people, strong leadership and a commitment to delivering exceptional customer experiences.

Ready to Apply?

If you’re ready to take on a fresh challenge and be part of something growing and exciting, we’d love to hear from you.  Click Apply Now or email your resume and cover letter directly to our Dealer Principal, Bata Jovanovic via email **@magicent.com.au  

Please note only shortlisted candidates will be contacted.