Administration Officer - headspace Early Psychosis - Parramatta

• Location: headspace Parramatta
• Full-time | Maximum-term until June 2027 | Monday to Friday | Business hours
• HPA Support Services Level 3 – $32.22 per hour + Super + Salary Packaging 

About the Role

The Administration Officer provides high-quality administrative support to the clinical and operational management teams within the Uniting Recovery headspace Early Psychosis Program. This is a key frontline role that helps ensure the service operates efficiently while supporting positive outcomes for young people accessing our program.

About you, your experience and skills 

We're looking for someone enthusiastic, adaptable, and highly organised. You’ll bring strong administrative skills, a can-do attitude, and a passion for supporting young people and mental health services.

Whether you're seeking experience in the mental health or NGO sector or looking for a meaningful role with purpose and variety, this could be a great fit.

Any level of experience is considered; however, we are looking for applicants who:

Essential Criteria

• Are highly organised and able to multi-task.
• Can remain calm and focused in busy environments.
• Are comfortable working in the Mental Health space.
• Have excellent overall computer skills and confident using MS Office applications.
• Flexible approach, including the ability to work autonomously, exercise initiative, and have a proactive approach to problem resolution.
• Ability to travel to headspace Penrith and headspace Mount Druitt for 1–2 weeks of initial onboarding and training, as required by business needs.

Even Better

Experience in a similar administrative or reception role in mental health or youth services

Duties and responsibilities include but are not limited to:

• Provide onsite administrative support to internal staff and external consortium partners
• Manage reception duties including answering calls and greeting visitors
• Monitor and action shared email, voicemail, and fax inboxes
• Manage electronic medical records system
• Invoicing and accounts payment support
• Site management including maintenance requests and stock control

Benefits & culture

• Salary packaging entitlements (pay less tax) up to $18,550 per annum
• Fitness Passport, U Rewards and other great employee benefits
• 4 Me Days – additional paid leave each year (pro rata)
• 4 CPD Days per calendar year (pro rata for part-time employees)
• Ongoing training & development - within team and whole organization
• Career progression and development opportunities

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.  

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

 Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.