Complex Medical Support Workers

Experienced Disability Support Worker – Complex & High Medical Needs

We are seeking experienced, confident and resilient Disability Support Workers who are comfortable working in a fast-paced, hands-on environment and supporting people with complex medical, behavioural and personal care needs.

This is not an entry-level support role. We are looking for people who genuinely enjoy working in complex care environments, can think on their feet, and remain calm, professional and compassionate when situations become challenging.

About the Role

You will be supporting two young males in a SIL environment, providing high-quality, person-centred support throughout the day and night.

The role involves a high level of hands-on support, personal care, manual handling and active engagement, with individuals who have complex support requirements.

You may be supporting individuals with:

• Autism Spectrum Disorder (ASD)

• Non-verbal communication

• High medical and physical support needs

• Manual handling and mobility support

• Personal care, including showering, toileting and continence care

• PICA and associated safety risks

• Seizure management

• Self-harm behaviours

• Behaviours of concern and complex support needs

• Restrictive practices, in accordance with individual support plans and NDIS requirements

• Fast-paced and unpredictable situations requiring immediate response and sound judgement

What We're Looking For

We are looking for support workers who are experienced, proactive and comfortable with complex care.

You will need to be someone who:

• Has previous experience supporting people with complex medical needs and behaviours of concern

• Is confident providing hands-on personal care and manual handling

• Understands the importance of following support plans, behaviour support plans and restrictive practice requirements

• Can remain calm and composed during seizures, incidents, escalations and other high-pressure situations

• Is physically capable of undertaking the hands-on requirements of the role

• Is observant and able to identify changes in presentation, behaviour or health

• Can communicate effectively with families, colleagues and other members of the support team

• Is reliable, punctual and able to work independently while also being a strong team player

• Understands professional boundaries, dignity, privacy and person-centred practice

• Is willing to complete specialised training and continuously develop their skills

Shift Availability

• 6:00am – 2:00pm

• 2:00pm – 10:00pm

• 10:00pm – 6:00am or 8am Active/Awake

Why Join Us?

• $38+ per hour casual rate (based on experience)

• Flexible shift opportunities

• Salary packaging up to $15,900 plus $2,650 meal and entertainment benefits

• Paid onboarding and specialised training

• Ongoing support and professional development

• Career progression opportunities

• Supportive and collaborative team environment

• The opportunity to make a genuine difference in people's lives

Essential Requirements

• Current Blue Card

• Current NDIS Worker Screening Check

• Completion of the NDIS Quality, Safety and You module

• Current First Aid and CPR certification

• Previous experience supporting individuals with complex needs and challenging behaviours

• Ability to remain calm, adaptable, and responsive in high-pressure situations

• Current Driver's Licence and access to a reliable vehicle

Ready to Make a Difference?

If you are an experienced Support Worker looking for a role where your skills, resilience and experience are genuinely valued, we want to hear from you.

Please apply with your current resume and a brief cover letter outlining your experience supporting individuals with complex needs.