Parts Advisor

Brandt has an exciting opportunity for a Parts Advisor to join our Pakenham team. Whether you're already working in parts, automotive, retail, warehousing, or customer service, this is your chance to join a growing global business with genuine long-term career opportunities. 

No prior John Deere or agricultural experience is required – we'll provide the training and support to help you succeed.

What’s in it for you? 

• Base salary plus monthly incentive opportunities.
• Ongoing Training & Professional Development.  
• Stable, Long-Term Career with a Growing Global Organisation. 
• Supportive Team Environment.  
• Employee Assistance Program (EAP).  
• Industry-Leading John Deere Equipment.  
• Technical & Product Training. 

About the role: 

As a Front Counter Parts Advisor, you'll be the link between our customers, technicians, and parts department. You'll help identify and supply the right parts, manage inventory, and provide exceptional customer service while learning about some of the most respected equipment brands in the industry. 

Your responsibilities will include:

• Providing exceptional front counter service to retail, trade, and internal customers.
• Interpreting parts requirements for John Deere agricultural, turf, and construction equipment.
• Assisting workshop technicians with timely and accurate parts supply
• Processing parts sales, invoices, and customer orders.
• Using John Deere parts catalogues and dealership systems to identify and source parts.
• Managing inventory levels, including stock ordering, bin maintenance, and adjustments.
• Receiving, checking, and storing incoming parts and materials.
• Locating, picking, and dispatching parts to customers and other branches.
• Maintaining accurate records for inventory, sales, and transactions.
• Contributing to a safe, organised, and efficient parts department.
• Other duties as required.

What You'll Bring:  

• A customer-focused attitude and strong communication skills.
• Strong attention to detail and organisational abilities. 
• The ability to work both independently and as part of a team. 
• Confidence using computers and learning new systems. 
• A positive attitude and willingness to learn. 
• Previous experience in parts, warehousing, retail, automotive, agriculture, or customer service is desirable but not essential. 

About us:

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. 

At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

Ready to build a rewarding career with a global industry leader? Apply today and join the Brandt team.