Partnership Manager

• Permanent role - CBD location - Hybrid work arrangements
• Opportunities for growth and development within the organisation
• Collaborative, creative, and supportive work environment
• Work with a market leader in mental health & wellbeing

Converge is a leading employee mental health and wellbeing provider (EAP), specialising in people risk management and wellbeing solutions. We assist some of Australia's largest industries, including government, mining, retail and more. We’re experts in supporting their people, building healthy workplaces, and resolving their people issues. We value a supportive and fun culture built on teamwork, ensuring optimal delivery of Converge services.  

In this role you will build strategic partnerships with large new and existing clients across all sectors including business, enterprise, government, health and education. This includes strategic account planning, proactive relationship and engagement building, sharing of insights, identification of opportunities, solution selling techniques, internal collaboration and proposal development.

About the Role

In this role you will build strategic partnerships with large new and existing clients across all sectors including business, enterprise, government, health and education. This includes strategic account planning, proactive relationship and engagement building, sharing of insights, identification of opportunities, solution selling techniques, internal collaboration and proposal development

 In the role you will:

• Utilise a proactive strategic approach to nurture client relationships and achieve sales, growth, and retention targets.
• Successfully promote key initiatives to clients to promote engagement.
• Generate leads from new and existing clients.
• Facilitate strategic annual strategy planning to understand client drivers, environmental impacts, and evolving capabilities and to set an annual account plan that is the foundation of the partnership.
• Proactive outreach and relationship management
• Collaborate with SMEs in Strategic Solutions to identify, develop and execute solutions support client’s needs
• Manage client (internal and external) requests to a high standard.

We’re looking for an individual who can demonstrate:

• Minimum 3- 5 years’ experience in sales campaign management
• Advanced sales experience and strategic selling skills across a range of modalities and platforms (phone, email, digital etc)
• Demonstrated knowledge of the SME sector to determine effective sales campaign and acquisition strategies
• Strong ability to articulate product, pricing and manage service expectations in a sales environment
• Demonstrated ability to deliver reports on sales
• Strong sales mindset with the ability to harness opportunities for client growth
• Highly motivated and committed to achieving sales and retention targets
• Ability to work effectively in a team environment and work collaboratively with others
• Good presentation skills and Client-centred approach
• Highly competent in Customer Relationship Management (CRM) tools such as Salesforce, HubSpot, or similar platforms.
• Experience in Allied Health or Human Resources would be highly regarded

 This role involves travel to metropolitan and regional locations.

Our commitment to you:

• Competitive remuneration

• Volunteer leave

• Paid parental leave

• Purchasing of additional leave

• Flexible working arrangements

• Flexible, diverse and challenging work

• Access to training and professional development

• Career development through internal mobility

• Lifestyle discounts – Private Health Insurance discount, retail discounts, and more.

Why Join Converge?

Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued, and connected. We are passionate about transforming the wellbeing of people at work, and committed to an inclusive culture where everyone is treated with respect and can thrive. We encourage and support applications from people of all levels of experience and abilities, ages, diverse backgrounds, and cultures, including First Nations people and the LGBTQIA+ community.

If this sounds like the ideal role for you, click ‘Apply now’ to complete the online application.

For more information visit www.convergeinternational.com.au.