Training Manager - NSW Region

What we can do for you

At Specsavers, we know that to reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.

In 2025, we were proudly recognised as one of Australia’s Best Places to Work for the third consecutive year and ranked 12th on Fortune’s list of the World’s 25 Best Workplaces. Here’s a taste of just some of our perks:

• Quarterly bonus scheme

• Two free pairs of glasses each year

• Birthday, Volunteer, Professional Development and Paid Parental Leave

• Health & Wellbeing programs

So, if you like the sound of working for a company that’s dedicated to improving the lives of both their people and customers - we think you’d look good at Specsavers. 

The role & team

We're looking for an experienced and passionate Regional Training Manager to join our Retail Support Team and help shape the future capability of our store network across NSW.

As a Regional Training Manager, you'll play a pivotal role in empowering our store teams with the skills, confidence and knowledge they need to deliver exceptional customer experiences and drive business success. Through a mix of engaging face to face workshops, on the job coaching, store visits and facilitating virtual classrooms, you'll bring learning to life and create meaningful development opportunities for our people.

You'll join a highly passionate and collaborative team of Retail Training Managers, reporting to the Senior Regional Relationship Manager and working closely with our store partners to understand their business needs, build capability, and support the growth and retention of talent across our network.

This is more than a training role, it's an opportunity to influence performance, develop future leaders, and help our stores build the capabilities they need not only for today, but for tomorrow. You'll act as a trusted coach and advisor, fostering a culture of continuous learning while supporting the successful implementation of new initiatives across the region.

The skills we are looking for

• Proven experience in delivering impactful training and coaching through tailored training programs

• Retail leadership or management experience, with a genuine passion for developing people and building high-performing teams.

• Excellent communication skills with the ability to design and deliver training solutions to small and large audiences

• Strong customer focus, with experience developing and implementing end to end initiatives that enhance capability, engagement and the overall team experience. Effective collaborator with strong influencing skills to align training with business needs

• A Cert IV in Training and Assessment or Optical Dispensing is advantageous

• A driver’s license with the ability to travel regionally and interstate
   

About Us

Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.

At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do. We like to think it’s a fun and positive place to work – why not have a look for yourself https://join.specsavers.com/au/department/support-office/

Applicants for the role are required to have current working rights as per, relevant government legislation.