Part-Time Sales Consultant — Showroom, Sydney

About us

Peace Lily (PeaceLily.com.au) is a premium Australian natural latex sleep brand, dedicated to helping our customers experience genuinely better sleep through ethically sourced, non-toxic, chemical-free materials. Alongside our thoughtfully designed mattresses, we offer pillows, adjustable bed bases, and toppers to complete the sleep experience. We're a growing, values-led business that cares deeply about the products we make and the customers we serve.

About the role

We're looking for a customer-focused Sales Consultant to run our Sydney showroom (near Alexandria) on a part-time basis. The role has the possibility to move to full-time based on the candidate. This is a hands-on retail sales role where you'll be the face of Peace Lily for every customer who walks through the door, guiding them through our range, answering questions about our products and materials, and helping them find the right mattress for how they sleep. You'll be looking after the showroom independently during your hours, so we're after someone confident working on their own initiative, comfortable owning the full customer journey from greeting through to sale, and happy keeping the space looking well-presented in between customers.

Key responsibilities

• Welcome customers and guide them through our product range

• Understand each customer's needs and recommend the right product for them

• Handle showroom, phone, and email enquiries from initial contact through to sale

• Deliver an exceptional customer experience that reflects Peace Lily's premium brand and service standards

• Ensure the showroom is presented to the highest standard at all times

About you

• Minimum 3-5 years of retail sales experience is required

• A genuine passion for customer service and helping people

• Computer literate — confident using Microsoft Office or Google Docs; experience with Aircall, Shopify, Intercom, ClickUp, or similar platforms is a bonus

• Comfortable working independently and owning the showroom during your shift

• Reliable and punctual

• Mattress or bedding industry experience is a bonus, but genuinely not essential — we're far more interested in the right attitude, and we'll provide full product training

If you're a natural with customers, take pride in a job done well, and like the idea of representing a premium Australian brand — we'd love to hear from you.

Apply now with your resume and a short note on why you'd be a great fit for Peace Lily.