Client Services Officer

About The Role

We are seeking an enthusiastic and motivated Administration officer to join our beautiful Stirling office with 80+ employees on site. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.

Your Duties

Managing Incoming telephone enquiriesManaging bookings and rescheduling for NDIS servicesFront of house duties for the office, greeting clients & customersAllocating new referrals to appropriate clinicians based on experience, location and skill setOwnership of site presentation, cleanliness and events preparationCompleting site audits as requiredCreating and updating electronic records for existing clientsAssisting with reporting as requiredOther additional administration duties as required

Role Requirements

Administration and/or reception experience (desired, but not essential)Previous Health knowledge (desired, but not essential)Focus on providing exceptional customer serviceExceptional communication skills with internal & external stakeholdersExceptional attention to detail, organisational and time management skillsAbility to work effectively as part of a teamWilling to undergo a National Police CheckHold a or be willing to obtain Working with Children or Vulnerable Person check

We Also Provide

Equipment and resources including a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.Multi-disciplinary team approach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & DietitiansIntensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.Opportunities for career progression and advancement due to our priority to promote from within first.Strong and positive reputation within our industry, so you can work for a provider that you can be proud of.

Please 'Click Apply' for this role and attach your Resume and Covering Letter.

The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.