IT Technical Specialist (Infrastructure)

We are seeking IT Technical Specialists to join Strategy Design and Architecture.

As an IT Technical Specialist (Infrastructure), you will provide strategic technical leadership and deep subject matter expertise in enterprise IT infrastructure, across one or more technical domains. 

You will work in collaboration with Architects, internal delivery teams and IT Service Providers on elements of our IT Strategic Roadmaps, to deliver efficient and effective insourced and outsourced IT Services to the ATO. You’ll also assist program teams in procurement processes, including cost estimation, developing requirements, and technical evaluations.

In this role, you will anticipate future challenges in ATO IT requirements and position the ATO to meet these challenges, remaining up to date with IT industry and market trends and helping to incorporate them into the ATO enterprise architecture. You’ll promote and realise automation opportunities across infrastructure domains and identify, plan, and realise opportunities, whilst addressing technical debt across our technology portfolio.

We embrace the strength of diversity – through our people and the perspectives they bring. 

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Our ideal candidate:

• demonstrates strategic thinking and technical expertise in enterprise technology initiatives across infrastructure strategy, procurement, service transition, technical assurance, modernisation, automation, and operational improvement activities

• operates effectively across complex enterprise environments to deliver scalable, sustainable, and secure infrastructure solutions aligned to business outcomes

• builds strong relationships and influences outcomes across a range of business partners, providing authoritative advice on complex IT challenges, risks, and mitigation strategies

• translates strategic direction into clear, actionable technical outcomes and successfully delivers within large, complex, multi-vendor environments

• works collaboratively with delivery teams and service providers to shape infrastructure roadmaps, support procurement and technical evaluations, reduce technical debt, and drive automation and continuous improvement

• exercises sound judgement to balance operational activities and initiatives, while fostering technical excellence, collaboration and continuous improvement.

Technical domain expertise in one or more of the following will be highly regarded but not essential:

– Operating systems, end-user computing and enterprise platforms 

– Cloud, hybrid and platform services 

– Identity, access and authorisation management 

– Enterprise networking, connectivity and secure gateways 

– Virtualisation, compute and container platforms 

– Automation, infrastructure as code and deployment pipelines 

– Security, monitoring, backup and recovery 

– IT service management, operations and service reliability

– Mainframe, legacy systems and modernisation initiatives

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing. Our people are problem-solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life. We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.