Sales Assistant/ Office Admin

Sales Assistant & Office Admin

We are looking for an enthusiastic and self-motivated individual to join our sales team at Silverwater office

The key responsibility of this role include:

· Providing great professional customer service and responding to inbound telephone customer calls and emails queries.

· Ensure customers are kept informed and expectations are met and exceeded.

· Engaging with customers to understand their needs and requirements in a friendly & professional manner offering them support & solutions.

· Maintaining relationships with current and potential customers to ensure customer satisfaction and future business opportunities.

· Undertake admin duties ensuring you represent our brand to a high professional standard in dealings with our external clients, internal staff and office visitors.

· Assist the with quotations, estimation, invoicing and regular marketing.

· Entering & processing orders to be released to production.

· Provide support to other office and factory staff, sales consultants and management.

· Assist with procurement and stock control where required.

· Manage & maintain relevant database and timely update the information systems.

· As part of the team ensure all goods are supplied within acceptable time frames as requested by customers.

· Other duties as requested.

To succeed in this role you will ideally need,

· Previous customer service/internal sales/admin experience is advantageous.

· Previous office administration and quotation experience would be highly regarded

· Ability to multi-task and work effectively in a busy and fast paced environment.

· Exceptional written and verbal communication skills.

· High level of accuracy and attention to detail.

· Excellent organizational skills and ability to manage their time effectively without supervision.

· Proactive and enthusiastic attitude.

· Excellent customer service skills.

· Ability to work both independently with initiative, and as a team member.

Excellent remuneration offered in proportion to skills and experience.