Mental Health Support Worker/PSA

We are actively looking for reliable and friendly staff for our state-of-the-art public Mental Health Unit featuring 102 purpose- built beds. This facility includes specialised services for adult, older adult, psychiatric intensive care, and a young adult and youth service. Joondalup Health Campus is owned and operated by Ramsay Health Care. Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

Join our Mental Health Unit Support Workers Team! Seeking dedicated, friendly and conscientious members. We need staff who exhibit empathy, compassion, patience and a friendly disposition to fit in.

• Casual position
• Must be available to work 0700 – 1500 and 1200-2000 shifts across a 7-day rotating roster.
• Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.

We are seeking a dedicated and compassionate Support Worker/Patient Services Assistant (PSA) to join our fast-paced and supportive Mental Health Services team at Joondalup Health Campus. 

You will play an important part in ensuring patient comfort, safety, and smooth hospital operations. This is an ideal opportunity for someone who is ready to make a difference in patient care.

Key responsibilities include:

• General Cleaning duties
• Cleaning of bedrooms and Patient discharges
• Removal of rubbish and dirty linen
• Linen/Laundry service for patient's belongings
• Assistance with serving meals
• Assistance with supervision of the meal trolley.
• Assistance with transporting patients
• Assistance with patient escorts (ECT, EEG, radiology, pathology, attendance from medical ward for day programme), as appropriate
• Assistance with patient restraint and patient safety/security as directed by Clinical Staff.

About You: 

You will be a patient and empathetic person when interacting with patients and families, with the ability to maintain patient dignity, privacy, and confidentiality. You must also:

• Recognise and tolerate individual differences, be kind and compassionate.
• Have a positive attitude and willingness to help others
• Must Demonstrate honesty, integrity and ethics in the workplace
• Ability to work a variety of shifts between 07:00-15:00 and 12:00-20:00 across 7 days per week.
• Attend all mandatory training sessions provided by the organization and be actively involved in other training and development as required.
• Demonstrate a good work ethic that includes punctuality, integrity, respect for others and a commitment to professional practice.
• Previous experience as an orderly, hospitality in a healthcare setting.
• Police Clearance and WWC

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today. All applications must be lodged online.

Applications close: 3rd September 2026

Reference number: JR115497

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.