AV Support Technician

About The Opportunity

Programmed Electrical Technologies has an exciting opportunity for an experienced Audio-Visual Technician to join our team. The role is based in the Brisbane CBD for a prestigious client. This embedded onsite role is responsible for the day‑to‑day operational support, stability, and lifecycle management of their audiovisual and collaboration environments.

Reporting to the Service Division Manager, this pivotal role will ensure that meeting rooms, collaboration spaces, and integrated AV systems remain reliable, secure, and operational, while acting as the critical link between the clients, stakeholders, Programmed service teams, and project delivery functions.

Nature of position: Full Time - Onsite 

Location: Brisbane, CBD

Benefits

• Attractive salary package + benefits program with great discounts
• Work with a leading provider of Audio Visual and Communication Technology solutions
• We're passionate about personal and professional growth, offering access to certificates, webinars, mentorship, and practical training to help you thrive in your career
• Work with a variety of top-tier industry brands in sought-after industries

Key Responsibilities

• Provide onsite technical support for meeting rooms, collaboration spaces, and AV‑enabled environments.
• Provide hands‑on support for AV and video conferencing, supporting meetings end‑to‑end.
• Respond to, diagnose, and resolve AV incidents in accordance with service agreements.
• Escalate incidents beyond the on-site scope in line with service management processes.
• Conduct proactive checks of meeting rooms and AV assets to maintain operational readiness.
• Support AV project handover into service, asset management, and compliance.

About You

To be successful in this role, you will be an experienced Audio Visual professional with a drive to provide excellent service. Previous commissioning experience will be highly regarded. Additionally, you will possess;

• Qualification in Audio Visual, Information Technology or Communications is desirable
• Excellent time management and attention to detail
• A passion to provide and execute high-quality work at all times
• Exceptional communication skills and ability to work autonomously
• Strong analytical and problem-solving skills
• A strong commitment to and understanding of quality, environmental, occupational health and safety management systems. 
• Great emphasis fostering long term account relationships that build on continued growth with a customer.

About Us

Programmed Electrical Technologies is one of the leading providers of audio-visual, communications and electrical services, providing customers with a complete end-to-end solution across a multitude of industries.  Working with Programmed Electrical Technologies means you will become part of the Programmed team: a company that encourages career development, supports flexibility and cares about your personal well-being and safety.

Work With Us

Join us on our mission to build outstanding people, strong customers and great communities. Apply today.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.