Safety & Quality Assurance Officer Altona

Safety & Quality Assurance Officer

Location: Altona, Melbourne

About LaserBond

Founded in 1992, LaserBond is a leader in surface engineering and advanced manufacturing. We service the mining, energy, transport, infrastructure and other sectors.

With multiple sites, a growing national footprint and future international expansion, we are a successful Australian business with a bright future.

We value safety, quality and innovation above all else.

About the Role

LaserBond is strengthening its safety and quality discipline. We are seeking a Safety & Quality Assurance Officer to join our central People, Safety & Quality (PSQ) function.

This is an independent assurance role. You will work closely with supervisors and teams on the shop floor. Your role is to provide independent safety and quality assurance by supporting operations, verifying compliance, investigating incidents and non-conformances, and ensuring risks and corrective actions are identified, addressed and escalated where necessary.

You will be hands-on and visible in the workshop, intervening early to prevent injuries, incidents and quality failures. When issues occur, you will lead investigations and ensure corrective actions are applied and effective.

Working as part of the National Safety & Quality Team you will report to the Safety & Quality Manager working closely with Safety & Quality Assurance Officers at other sites to help develop and enhance our safety & quality systems. 

Key Responsibilities

Assurance & Investigation

• Lead investigations into injuries, serious near misses and quality non-conformances
• Conduct root cause analysis (5 Whys, Fishbone, ICAM or similar)
• Prepare investigation reports and lessons-learned communications
• Verify corrective and preventative actions
• Escalate recurring or systemic risks

Audits & Compliance

• Conduct safety and quality audits and inspections
• Verify compliance with WHS procedures, SOPs and quality standards
• Maintain hazard, incident and corrective action registers
• Support internal, external and customer audits
• Ensure compliance and recertification of ISO’s

 Operational Partnering

• Work alongside managers, supervisors and workshop teams
• Coach leaders on hazard identification and investigations
• Support correct application of procedures and customer reporting
• Identify risks and intervene early

Escalation & Risk Management

• Escalate unacceptable safety and quality risks
• Recommend stop-work or quality holds where required
• Elevate unresolved risks to senior leadership

About You

Essential

• Experience working with safety management systems
• Strong investigation and root cause analysis capability
• Working knowledge of WHS legislation and quality principles
• Confidence to challenge and hold boundaries
• Strong communication skills

Desirable

• Experience working with quality management systems (highly desirable)
• Cert IV WHS (or equivalent)
• Internal auditing experience (ISO 9001 / ISO 45001)
• Exposure to lean, CI or 5S

Why Join LaserBond?

• Safety and quality are operational priorities, and your work will be highly valued
• Clear support for independent assurance and escalation
• Play an active role in the ongoing development of our Safety & Quality systems
• Work for a successful growing business
• Work in an exciting, advanced manufacturing environment
• LaserBond offers a supportive and inclusive working environment
• A competitive salary and benefits
• An employee share scheme

If you're a safety professional, we’d like to hear from you.