Operations Manager Bonvilla Estate

Help Shape the Future of One of the Hunter Valley's Most Exciting Estate Businesses

Bonvilla Estate is a premium Hunter Valley destination bringing together award-winning wines, events, tourism and hospitality. Just last week Bonvilla was awarded a Gold Medal and Best Small Producer Trophy at the Hunter Wine Show. As our family business enters an exciting phase of growth, we're seeking an experienced and energetic Operations Manager to lead the day-to-day operations of our estate and help deliver exceptional experiences for our customers, guests and partners.

This is a rare opportunity to join a business with ambitious plans and a genuine entrepreneurial spirit. Reporting directly to the owner, you'll play a key leadership role across operations, people, customer experience and business growth.

About the Role

As Operations Manager, you will oversee the smooth and efficient running of the estate, ensuring high standards across all areas of the business.

Your responsibilities will include:

• Leading daily estate operations

• Managing cellar door, events and visitor experiences

• Coordinating staff, rostering, recruitment and performance

• Implementing operational systems and processes

• Managing suppliers, contractors and service providers

• Monitoring budgets, costs and profitability

• Driving exceptional customer service and guest experiences

• Supporting marketing initiatives and events execution

• Ensuring compliance, workplace safety and quality standards

• Working closely with the family owners on strategic projects and future developments

About You

You are a highly organised and commercially minded leader who thrives in a fast-paced environment.

Ideally, you'll bring:

• Previous experience in operations management, hospitality, tourism, events or winery operations

• Strong people leadership and team development skills

• Excellent organisational and project management capability

• Commercial acumen with experience managing budgets and KPIs

• A hands-on approach with a willingness to lead from the front

• Exceptional communication and relationship-building skills

• A passion for delivering memorable customer experiences

• Experience within wine, tourism, hospitality or luxury guest services will be highly regarded

Why Join Bonvilla Estate?

• Be part of an exciting growth story in the Hunter Valley

• Work directly with the owner and influence the future direction of the business

• Diverse role spanning wine, tourism, events and hospitality

• Attractive salary package aligned with experience

• Stunning workplace in one of Australia's premier wine regions

• Opportunity to make a genuine impact and build a lasting legacy

Ready to Join Us?

If you're an experienced operations leader looking for a role where you can make a meaningful difference, we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining why you're the right fit for Bonvilla Estate.