Senior Operations Program Manager - Amazon Devices, Devices Global Logistics

Amazon Devices represents one of our highest growth business units. This position provides an exciting opportunity to support Amazon Devices availability for consumers in the retailer stores across Australia. This position will be based out of the warehouse that we open in Australia. The primary responsibility of this role is to drive end-to-end warehouse operations and retail distribution for our Devices portfolio across Australia's offline channel network. The role also involves managing inbound operations into Australia and distributing it to the online fulfillment center network basis the weeks of cover. Additionally, the role involves processing of sellable/overstock returns and buyback from channels and issuing credit notes to retailers.
A successful candidate requires strong analytical capabilities and cross-functional collaboration with account management, business development, instock and operations teams to maintain optimal stock levels at fulfillment center and retail locations. This role demands proficiency with inventory management systems and platforms, including capacity planning for both standard operations and peak periods. The role will be needed to manage warehouse operations across multiple regions.


Key job responsibilities
• Monitor factory shipments and ensure on-time warehouse delivery
• Plan and optimize warehouse capacity utilization
• Monitor weeks of cover in the online channel and move inventory to maintain the same.
• Execute timely shipment processing and distribution to retail stores and distribution centers
• Manage sellable returns, overstock, and retailer buyback programs
• Coordinate new product launches to meet street date requirements
• Conduct quarterly inventory audits and maintain accuracy standards

- 6+ years of hands-on experience in warehouse and transportation operations and management
- Background in a comparable role within retail, e-commerce, consumer electronics, or FMCG sectors
- Bachelor's degree required
- Strong proficiency in Excel or Access required

- Master's degree or PG diploma in Operations Management
- Proven track record of collaborating with cross-functional teams to deliver critical projects and business objectives
- Self-directed with adaptability to changing priorities
- Strong blend of strategic vision and hands-on team leadership capabilities
- Data-driven problem solver with demonstrated success in implementing continuous improvement initiatives
- Detail-oriented with the ability to effectively juggle multiple priorities
- Ready to dive into work and take ownership of outcomes

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.