ACCOMMODATION MANAGEMENT COUPLE

About the role

This is a hands-on accommodation management position pivotal to ensuring smooth daily operations. The joint opportunity combines a full time Management Role (38 hours) and a Part-Time support role (up to 20 hours) for an enthusiastic professional couple to manage and run holiday cottages and glamping retreats located on the Great Ocean Road in Victoria.

Key responsibilities

Manager (38 hours $70,000 per year + Superannuation):

• Oversee reservations and guest communications

• Responsible for housekeeping, taking bookings and banking

• Responsible for social media - Facebook and Instagram and marketing

• Responsible for ordering of stock and supplies

• Liaising and problem solving with guests in relation to their needs

• Ensuring 5 star property presentation at all times

Support Role (up to 20 hours $36,000 per year + Superannuation):

• Assist with guest communications

• Responsible for window cleaning and garden and grounds maintenance

• Ensure adequate supplies of firewood is always available

• Provide hands-on back up with housekeeping during guest changeover windows

About you

• A proven history of working in tourist accommodation businesses

• Sound computer skills and strong knowledge and experience with online booking systems preferably Little Hotelier

• Be trustworthy, honest and open with views and actions and be able to work autonomously

• Experience with working with third party booking agencies - booking.com, expedia, airbnb, trip.com and agoda

• Be able to supervise additional staff who are employed in peak times

• Physically fit and active, enjoy working both indoors and outdoors

• Able to work weekends and public holidays

• Permanent residency required

About us

Lorne Bush House Cottages and Eco Retreats are located on the Great Ocean Road in Victoria. We are set on 13 acres in the Lorne hinterland, just 4 minutes drive from the beach shops and restaurants. We have a beautiful work environment and a well organised and easily run family business that balances work with a relaxed coastal lifestyle. We attract both local and international guests and our business is based around nature and the local wildlife who frequent the property - kangaroo, koala and native birds.

Benefits

• Live in position with subsidised accommodation available on-site

• 2 days off per week

• Superannuation included