ACCOUNT MANAGER, AUSTRALIA

About the role

We are looking for an experienced Account Manager to take ownership of an existing Australian customer portfolio and grow it. This is a sales role, and you are not processing orders, briefing branding houses or booking freight. You have a dedicated offshore Sales Support Coordinator who handles order entry, production coordination and logistics, backed by our New Zealand production, branding and warehousing teams. Your job is customers. You will inherit accounts that already trade with us, deepen them, and open new ones across promotional companies, uniform suppliers, decorators and corporate clients. When something needs sorting operationally you hand it over and get back in front of the next customer.

Key responsibilities

• Manage and grow an established portfolio across all Australian states

• Hold retention above 95% through service and relationships that stick

• Identify upsell and cross-sell opportunities across our brand range

• Own the commercial conversation, including pricing and margin

• Step in early on your accounts before small issues become complaints

• Win 24 to 36 new accounts in your first year across VIC, NSW, QLD, SA, WA and TAS

• Target promotional companies (including APPA members), uniform suppliers, screen printers, embroiderers, corporate clients and government

• Deliver a $1.37M sales target at a 35% gross profit margin through the right product mix

• Build and work your own pipeline

• Represent Premium Apparel at trade shows and industry events

About you

• Three to five years in wholesale apparel or promotional products sales

• Track record in both growing existing accounts and winning new ones

• Solid grasp of B2B sales cycles and gross margin, you sell on value rather than discount

• Clear communicator, because your sales support can only act on what you tell them

• Australian work rights, a current driver's licence and comfortable with 50 to 60% travel

• Based in Australia, VIC, NSW or QLD preferred

• Self-motivated and target driven without needing someone standing over them

• Builds long term accounts, not one-off orders

• Commercially sharp, thinks in margin rather than just revenue

• Delegates well and trusts their support rather than trying to do everything themselves

About us

The sales role is for the Australian arm of a large wholesale apparel distributor with more than twenty years of trading history in New Zealand. We supply promotional companies, corporate uniform suppliers, screen printers, embroiderers and corporate clients with brands including Result, Urban Collab, UFlex, Headwear 24 and PremSub. Our New Zealand business holds roughly a fifth of its market. Australia is where the next stage of growth sits, and we are building the team to go after it properly. You get the stability of an established business behind you with the pace of an operation still being built.

Benefits

• Home based with flexible working arrangements, ideally based in NSW or VIC

• A dedicated Sales Support Coordinator so your time goes on selling

• An established customer base to build on rather than a cold start

• Uncapped commission, the tiers reward genuine over-performance

• Reviews at 90 days and 6 months, with flexibility to adjust targets

• Clear pathway as the Australian business grows

• 12% superannuation on OTE