People Services Advisor

Join The Royal Melbourne Hospital as a People Services Advisor and support managers and employees across the full employment lifecycle. You'll provide clear advice across the employee lifecycle, helping managers and employees navigate employment changes with confidence and ease.

You'll act as a trusted advisor to managers and employees, providing expert guidance on complex contracting matters and partner with People Information and Payroll to resolve issues and deliver a smooth employee experience.

Key Accountabilities

• Manage end-to-end employment contracting and lifecycle compliance across a dedicated portfolio.
• Provide expert advice to managers and employees across the employee journey.
• Oversee SuccessFactors workflows, ensuring accurate data and timely approvals.
• Partner with People Information and Payroll to resolve contract and pay-related issues.
• Act as the first escalation point for complex contracting matters and compliance risks.
• Coach and mentor Onboarding Advisors and contribute to process improvement and quality assurance.

About You

You're an experienced HR operations professional who understands the importance of a seamless employee lifecycle and brings:

• Experience across HR operations, employment contracting, onboarding and workforce compliance.
• Sound knowledge of EBAs, the Fair Work Act and classification structures, with the ability to interpret and apply them confidently.
• Experience with HRIS workflows, ideally SuccessFactors and/or SAP.
• Strong attention to detail and the ability to investigate and resolve pay, data and compliance issues.
• Excellent communication and stakeholder engagement skills, with the confidence to advise across all levels.
• A commitment to The Melbourne Way - putting people first, leading with kindness and achieving excellence together.
• Experience in healthcare, government or another complex, regulated environment will be highly regarded.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to review the full job description and to submit your application, including a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to fostering a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

As a child safe organisation, RMH are committed to the safety, wellbeing, and inclusion of children and young people, in line with the Child Safe Standards

We are proud to be a workplace that champions diversity, inclusion and equality for our staff and communities we support, we welcome applications from people of all backgrounds, identities, and abilities, and will provide reasonable adjustments throughout the recruitment process.

All appointments are made subject to satisfactory background and compliance checks, including a Criminal History Record Check (or equivalent), Working with Children Check and Immunisation assessment.