Acquisition Manager - Single Giving

• Do you want to do work that really matters? Help us end avoidable blindness 
• Full-time role, based in Sydney 
• Hybrid work arrangements available 

ABOUT THE FRED HOLLOWS FOUNDATION 

The Foundation is an international development organisation working to prevent blindness and restore sight.  We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health.  

To learn more about our work, visit www.hollows.org.

Join The Newly Branded Support Growth Team 

At The Fred Hollows Foundation, we're reimagining how we connect with supporters and grow the movement that makes our sight-restoring work possible. As part of the evolution of our newly branded Supporter Growth Team, we're investing in the future of supporter acquisition, new donor growth and long-term giving. Led by our Head of Supporter Growth, this team has bold ambitions to grow our supporter community, embrace innovation, and create exceptional supporter experiences that inspire lasting connections with our cause.  

We're looking for an experienced Supporter Growth Manager - Single Giving to help shape this next chapter. 

This is more than a fundraising role. It’s an opportunity to lead and evolve our Single Giving acquisition program, with a clear focus on acquiring high-quality new donors and growing our supporter base, with long-term giving focus. You’ll lead multi-channel acquisition, identify new audiences and channels, test innovative approaches and use data and insights to continuously improve acquisition performance and build long-term supporter value. 

If you're energised by growth, innovation, data-driven decision making and purpose-led work, we'd love to hear from you. 

KEY RESPONSIBILITIES 

As the Supporter Growth Manager - Single Giving, you will: 

• Lead and evolve The Fred Hollows Foundation's Single Giving acquisition program, driving sustainable supporter and income growth across direct mail, unaddressed mail, press inserts and emerging channels. 
• Develop and deliver multi-channel fundraising campaigns, using data, audience insights and testing to optimise performance and maximise return on investment. 
• Identify new audiences, channels and growth opportunities that expand our supporter community and strengthen pathways into Regular Giving, Mid-Value Giving, Philanthropy and Gifts in Wills.   
• Build a strong culture of innovation, experimentation and continuous improvement, using insights and market trends to enhance campaign effectiveness. 
• Manage budgets, forecasting and performance reporting, translating results into actionable recommendations that support future growth and investment. 
• Ensure fundraising activity meets regulatory, privacy, brand and governance requirements while maintaining best-practice supporter standards. 
• Partner closely with Supporter Services, Data & Insights, Individual Giving and external suppliers to deliver outstanding supporter and fundraising outcomes.  

WHAT YOU’LL NEED TO SUCCEED 

• Proven experience in Direct Marketing, fundraising, supporter acquisition or customer growth, ideally with strong Direct Mail experience. 
• Demonstrated success leading acquisition, fundraising or growth programs and delivering against performance targets. 
• Strong analytical capability with experience using data and insights to inform strategy, optimise campaigns and drive decisions. 
• Experience managing budgets, forecasting and reporting, combined with strong commercial acumen. 
• Excellent project management skills and the ability to manage multiple priorities in a fast-paced environment. 
• Outstanding stakeholder management and relationship-building skills, with experience working across teams and with external partners. 
•  A curious, innovative and results-focused mindset, with a passion for testing, learning and continuous improvement. 
• Experience within the not-for-profit, charity or purpose-led sector will be highly regarded.  

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you. Including: 

• Generous salary packaging, we provide access to not-for-profit salary packaging options, which will increase your take home pay. 
• Flexible work environment, we focus on output, not hours and enable you to prioritise your health and wellbeing 
• Generous leave allowances
• Ongoing commitment to your continuous learning and career development, through tailored leadership and professional development programs, and focused development conversations.   

To find out more about our benefits click here. 

APPLICATIONS 

Please apply directly using the "Apply now" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the “Key Responsibilities”, and “What you need to succeed” sections of the advertisement. 

Don't wait until the closing date to apply. We'll be reviewing applications as they come in and encourage interested candidates to submit their application early. 

Aboriginal and Torres Strait Islander people are encouraged to apply for this position.  

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a child safe environment, as well as to protect The Foundations reputation and values. In addition, The Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes.