Internal Sales Representative

Join the Team at Abdex Industries

Are you passionate about customer service and technical solutions? Do you enjoy building relationships and helping customers find the right products?

Abdex Industries, a global leader in specialist hose assemblies and fluid transfer solutions, is looking for an enthusiastic and motivated Internal Sales Representative to join our team in Forrestdale.

What we offer:

• Full-time, permanent position
• Monday to Friday (8:00am – 4:30pm)
• Supportive and collaborative team environment
• Modern Forrestdale facility
• Ongoing training and career development opportunities
• The opportunity to build a long-term career with a respected global business

About Abdex Industries

Abdex Industries is a leading manufacturer and supplier of specialist hose assemblies, serving customers across the Oil & Gas, Mining, Industrial, Hydraulic and Infrastructure sectors.

With manufacturing and testing facilities throughout Western Australia, Victoria, Queensland, New South Wales and the United Kingdom, we pride ourselves on delivering high-quality products, technical expertise and exceptional customer service.

Our Forrestdale branch is equipped with industry-leading assembly, testing and servicing capabilities, supporting customers throughout Western Australia.

About the Role

As an Internal Sales Representative, you will be a key member of our sales team and often the first point of contact for our customers. You'll provide exceptional service, prepare quotations, process orders and work closely with our warehouse, production and external sales teams to deliver outstanding customer outcomes.

Key Responsibilities

• Respond to customer enquiries via phone and email
• Prepare accurate quotations and follow up sales opportunities
• Process sales and purchase orders efficiently
• Build and maintain strong relationships with new and existing customers
• Provide product advice and technical support
• Source products and assist with pricing enquiries
• Maintain customer information within our CRM and MYOB systems
• Coordinate with warehouse and production teams to ensure on-time delivery
• Contribute to continuous improvement and exceptional customer service

About You

We're looking for someone who is customer-focused, organised and enjoys working in a fast-paced technical environment.

Ideally, you will have:

• Previous experience in Internal Sales, Customer Service or Sales Administration
• Experience within the hydraulic, industrial, hose, fittings or fluid transfer industry (highly regarded)
• Strong communication and relationship-building skills
• The ability to quickly learn technical products and provide practical solutions
• Excellent organisational skills with strong attention to detail
• A proactive approach and the ability to manage multiple priorities
• Experience using CRM systems, MYOB and Microsoft Office
• Full Australian working rights

Why Join Abdex?

At Abdex Industries, our people are our greatest asset. We invest in our team, encourage professional development and provide opportunities for long-term career growth.

When you join Abdex, you'll enjoy:

• A secure, permanent position with a growing company
• A friendly and supportive team culture
• Opportunities to develop your technical knowledge and sales skills
• Exposure to a wide range of industries and products
• Career progression within a nationally recognised and globally connected business

Apply Now

If you're looking to join a company that values teamwork, customer service and continuous improvement, we'd love to hear from you.

Please submit your resume together with a brief cover letter outlining why you're the right fit for the role.

Successful applicants will be required to complete reference checks and a National Police Clearance.

Only shortlisted candidates will be contacted.

Pay: $65,000.00 – $85,000.00 per year

Work Location: In person