Crisis Support Worker

 Life at Vinnies

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

What we can offer you

• Work with a purpose – not your average organisation and not your average role!
• Competitive hourly rate and excellent employment benefits under our Employee Agreement
• Salary packaging arrangements – helping you save on tax
• Access to our Employee Assistance Program – our employees are our most valuable asset
• A welcoming and inclusive environment where you’ll always feel part of a team

The Role

As a Crisis Support Worker, you will be responsible for the provision of end-to-end support for clients engaged through our Cornerstone Homelessness program. The Cornerstone Program utilises a housing-first approach that transitions a person or household straight from homelessness into stable, long-term housing. In this role you will be required to meet increased service needs with the implementation of IHR Programs.

Where necessary, we support people to maintain successful tenancies, including private, social, community and public. You will provide holistic support for clients throughout all facets of the client journey from intake to exit, an inherent requirement of this role is to provide a high standard of case management, advice, referral and advocacy utilising Specialist Homelessness databases. 

A key focus of this role is the provision of assistance to clients who are homeless or at risk of homelessness to access safe, affordable, and stable accommodation. You will assist in enabling clients to overcome barriers that have contributed to their homelessness or risk of homelessness.

This is a Permanent, Full-time position (38 hours per week) based in Warwick.
 

About You

To be successful in the role, you will meet the following criteria:

• Minimum Certificate III in Community Services or related field
• Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of specialist homelessness services
• Previous experience as a Support Worker or equivalent within the homelessness support sector or related field
• Ability to deliver advocacy on behalf of clients and always ensure confidentiality of client information
• Ability to work unsupervised at times as well as an effective team member
• Contribute positively within a team environment
• Demonstrate a friendly, positive attitude, with a willingness to learn
• Effective communication and time management skills
• Demonstrate genuine respect for all people regardless of their situation
• Understanding of risk management principles including current WHS legislation and regulations

Ready to apply? We can’t wait to hear from you. Please submit your application via SEEK or directly on our careers page!

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.