Clinical Outreach Associate

About the role

You will own the outbound pipeline end to end, working to a defined weekly rhythm. This role exists to open conversations with psychologists and practices (as well as psychologists and injury management consultants) who would genuinely benefit from using Virtuosa AI, and book them into a walkthrough.

This position is about developing relationships, and educating people on how the product could benefit them.

Key responsibilities

• Research and build a weekly batch of around 30 qualified contacts in a defined segment, loaded into CRM with accurate details

• Send personalised first-touch emails that reference each psychologist's actual work

• Run a disciplined follow-up sequence across email and phone, including a soft, conversational call within the first week of contact

• Contact every conference and event lead within 48 hours, while the conversation is warm

• Book walkthroughs and hand the relationship to the clinical team within 24 hours, with clean notes in CRM

• Log every touch daily, keep CRM accurate, and send a short daily summary of contacts loaded, first touches sent, conversations had, and walkthroughs booked

About you

• Genuinely comfortable on the phone with professionals, including being politely declined

• Write naturally and warmly, and can personalise at pace without sounding templated

• Self-disciplined: sequences run on schedule because you run them

• Can speak credibly about Virtuosa AI, potentially to an audience who may be new to using AI.

• Experience talking with psychologists, psychiatrists, GPs or allied health professionals is a significant advantage

• Keep a CRM accurate as you go

• Share the view that good outreach is useful, honest and kind

• Background in health-tech sales development, practice management, allied health, pharmaceutical or medical device rep work, recruitment, or similar role where you spent your days talking with clinicians

About us

Virtuosa AI is an Australian-built platform that helps psychologists write high-quality complex reports — workers compensation, medico-legal and independent medical examination reports — in a fraction of the usual time. Founded by a clinical psychologist with thirty years of experience in psychological injury and medico-legal work, Virtuosa produces structured, defensible first drafts while keeping the clinician fully in control. We are a small, fast-moving team, and our users tell us the product gives them back hours of their week and a good deal of headspace.

Benefits

• Fair base salary with a modest bonus tied to walkthroughs booked

• Flexible hours and hybrid or remote working, with a clear, simple weekly rhythm - we are based in the Rockingham area, and some face to face meetings would be preferred, but not always essential.

• Front-row seat in an Australian AI health-tech company at a genuinely interesting moment, working directly with the founder

• Real training on the product and the market, including direct coaching from a clinical psychologist who knows this audience inside out