CLIENT ADVISOR - BURNSIDE

AI Job Summary

Minimum 2 years in a client advisory or similar luxury fashion retail role.Demonstrated experience achieving and exceeding boutique and individual productivity targets and KPIs.Experience using Client Relationship Management (CRM) tools to cultivate brand loyalty.

Role Type

On-site

Permanent Full-time Associate

Description

About us:

Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.

Founded in 1987 by Gary Theodore, the House’s long-standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.

The products are central to everything and speak for themselves – crafted to be beautiful and practical companions in the lives of the women for whom they are designed.

About The Role

As a full-time Client Advisor for our Burnside Boutique, you will seek to create excellent client experiences and contribute to the success of the Boutique through achieving productivity targets. This role is perfect for an individual who is passionate about the luxury fashion industry, styling and enhancing the overall client experience.

This Role Will

Embody and inspire exceptional client experience standards in presentation and behaviour in line with Scanlan Theodore standards.Consistently strive to meet Boutique and individual productivity targets.Build rapport with clientele, establishing a wealthy client database and maintaining long term client relationships.Leverage various Client Relationship Management (CRM) tools available to cultivate brand loyalty.Become a subject matter expert in product knowledge, fabrication, and personal styling to enhance client experience.Support the management team to create a collaborative, sales focused environment.

The Ideal Candidate

Previous experience in a similar position in the retail industryAbility to work within a team to achieve store targets and KPIsA brand ambassador with a natural ability to build rapport and develop client relationshipsPassionate about the Australian designer and luxury fashion marketsFull-time availability across a Tuesday to Saturday roster rotation

Why work with us?

Competitive salary packageOpportunity to work with a talented and passionate teamSeasonal wardrobesExcellent bonus structures and incentivesTraining and developmentCompany Progression

We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates.

We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.

If this Full Time opportunity sounds like your next challenge, complete your application by clicking the Apply Now button and we will be in touch.

Please note only applicants who are successful will be notified.

Company Overview

Founded in 1987 by Gary Theodore, Scanlan Theodore is a contemporary Australian fashion house for the global woman. The independent, luxury fashion brand defines a new genre of femininity by empowering women with intelligent, contemporary, and timeless designs that cultivate modern elegance and independent spirit.