Retail Manager

Location: AGNES BANKS, NSW

Salary: Above Award

Job Type: Permanent position | Full time position

• Managing and determining the optimal product mix, inventory levels, and service quality standards to align with customer needs and sales targets.
• Implementing purchasing policies and local operational strategies, including managing approved supplier orders and monitoring cost efficiency to maintain store profitability.
• Monitoring sales performance and executing approved promotional campaigns and local marketing activities to drive customer traffic and increase store-level revenue.
• Overseeing day-to-day store operations, ensuring accurate application of pricing, product displays, and service standards, and maintaining availability of all price listings.
• Delivering outstanding customer service by assisting clients with product information and promotional offers.
• Maintaining accurate records of inventory movements, financial transactions, and daily sales reports.
• Preparing and managing budgets, monitoring expenses, and ensuring cost efficiency in operations.
• Supervising, training, and motivating staff members to deliver high-quality service and uphold the company's operational standards.
• Implementing and enforcing occupational health, safety, and environmental regulations to ensure a safe and compliant workplace.
• Coordinating stock ordering and deliveries through the approved suppliers network, verifying the quality and quantity of received goods, and managing stock levels to minimise waste and ensure consistent product availability.
• Identifying opportunities for business growth and operational improvement to enhance customer satisfaction and profitability.

Qualifications:

• Should hold at least a Diploma in a relevant field.
• Must have a minimum of one to two (1-2) years of similar experience.
• Capacity to work in a fast-paced environment and handle pressure during busy service periods.
• Ability to quickly resolve operational issues, staffing challenges, and customer concerns.
• Strong communication and interpersonal skills.
• Capability to manage multiple tasks such as staff scheduling, stock management, and service operations efficiently.