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Costco
Job Duties/Essential Functions • Locates member car in tyre centre area of lot and lists any prior body damage on service order • Drives member vehicle into install bay, onto hydraulic hoist and sets brake • Removes w…
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About the role
Job Duties/Essential Functions
• Locates member car in tyre centre area of lot and lists any prior body damage on service order
• Drives member vehicle into install bay, onto hydraulic hoist and sets brake
• Removes wheel using impact gun
• Rolls wheel to mounting machine, removes tyre from wheel
• Attaches new valve stem, mounts new tyre on wheel, fills tyre to appropriate air pressure
• Operates automatic balance machine to get reading of proper weight and placement to balance wheel
• Attaches lead weights to rims with lead weight hammer
• Re-attaches wheels to auto using impact gun and hand torque wrench according to Tyre Centre procedures
• Alerts manager/lead to complete 9-point check and authorise vehicle release
• Parks member auto in lot and returns invoice and keys to sales desk
• Performs second torque check after manager/lead on tyres installed by others
• Repairs flat tyres for members
• Cleans install area by sweeping, mopping, spraying, wiping
• Assists members in determining tyre needs, answers questions and makes product recommendations
• Sells tyres using persuasive skills and product knowledge and rings up orders
• Invoices tyre purchases and install/repair services
• Loads tyres on dolly and transfers to install area
• Receives accurate payment, makes change, process credit and debit charges, gives out receipt and submits order according to proper procedures for paperwork and performance of duties
• Calculated refund amount for warranty returns of tyres and auto batteries
• Communicates with Tyre Centre manager, buyers, receiving department and inventory auditors regarding special orders, quantity, status, price, delivery, promotion of merchandise
• Stocks tyres in sales area in accordance with Tyre Centre manager’s merchandising plan
• Assists with driving member vehicle into service bay and parking member vehicle in lot after service
• Cleans sales area by sweeping, mopping, spraying, wiping
• Follows all safety procedures and guidelines.
Ability to operate vehicles, equipment or machinery
• Phone, computer, calculator, printer, member automobile, balancer, torque wrench, dolly, mounter, impact gun,
hydraulic hoist and power jack.
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