Senior Section Waiter

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney Harbour Bridge. As a unique hybrid of premium hotel accommodation and long-term residential living, we deliver a diverse, personalised guest experience unlike anywhere else in Sydney.

Our food & beverage portfolio features two standout venues. Flaminia, created in collaboration with the acclaimed Pilu team, offers an elevated modern Italian dining experience with a harbourside perspective. Acapulco ElVista, developed in partnership with the award winning Maybe Sammy group, brings a bold coastal Latin bar concept with world class cocktails and vibrant energy.

With exceptional meeting and event spaces designed for everything from high-end corporate functions to iconic harbourside weddings, joining our team means being part of a property where every day feels remarkable.

Be part of a team that creates unforgettable moments, set against one of the world’s most breathtaking backdrops.

Purpose

As a Senior Section Waiter, you will deliver exceptional dining experiences by confidently managing your own section while providing warm, polished and intuitive service. With a passion for hospitality and a keen eye for detail, you'll guide guests through our menu, recommend food and beverage pairings, and create memorable moments from arrival to departure.

Primary Responsibilities

• Manage your own section of up to 8 tables (approximately 20 guests), delivering seamless, attentive service throughout every stage of the dining experience.

• Create memorable guest experiences through warm, professional service, anticipating guest needs and confidently recommending menu items, cocktails and wine.

• Ensure exceptional presentation standards, accurate course timing and close collaboration with the kitchen, bar and host teams to maintain smooth service.

• Build strong knowledge of the food and beverage offering, including ingredients, cooking techniques, dietary requirements and beverage pairings.

• Take pride in maintaining a clean, organised service environment while contributing to a positive, high-performing team culture.

Skills and Experience

• 2-4 years' experience in premium or fine dining restaurants, including at least 2 years as a waiter or food & beverage attendant in an established restaurant.

• Warm, confident communication skills with a genuine passion for hospitality and creating memorable dining experiences.

• Strong food and beverage knowledge, including dietary requirements, cocktails and foundational wine knowledge.

• Excellent time management with the ability to remain calm under pressure in a fast-paced environment.

• Current RSA certification (or equivalent), professional presentation, and flexibility to work evenings, weekends and public holidays.

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.