Switchboard Operator

Employment Type: Temporary Part Time (up to 29/11/2026)

Position Classification: Telephonist Level 2

Location: Nepean Hospital

Remuneration: $35.74 - $37.20 per hour

Hours Per Week: 24

Requisition ID: REQ680239

Applications Close: 06/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Be the vital connection that keeps Nepean Hospital communicating, informed and responsive 24 hours a day. As a Switchboard Operator, you will play a pivotal role in delivering professional, customer-focused telephony and administrative support services that contribute to the efficient and safe operation of the hospital.

In this temporary part-time position, you will manage incoming calls, emergency communications, paging services, patient enquiries and hospital information requests. You will maintain accurate patient movement and operational records, support after-hours services, and facilitate effective communication between clinical, non-clinical and external stakeholders, while ensuring compliance with organisational policies and procedures. As a key member of the team, you will help coordinate critical communication across the hospital and community. The successful applicant will be required to work a 24/7 rotating roster, including morning, day, afternoon, night, weekend and public holiday shifts.

If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging

• Novated Leasing

• Great education opportunities through Education Training Service which offers over 110 courses each year

• Access to our Employee Assistance Program (EAP) for staff and family members

• Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please click here.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.