Process and Systems Manager

Welcome to Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and Aotearoa.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

What is the opportunity?

We have an exciting opportunity for a Process and Systems Manager to join our Marketing function, supporting the end‑to‑end New Product Development (NPD) and SKU lifecycle across Suntory Oceania. Based in Auckland or Darling Park, this role is critical in ensuring our innovation systems, governance and processes operate seamlessly to enable faster, more consistent and commercially effective delivery.

In this role, you will:

• Own and continuously improve NPD systems, processes and governance, including Planisware and Page Proof.

• Lead portfolio, pipeline and KPI reporting to provide clear visibility of innovation performance.

• Govern stage‑gate processes, master data workflows, and artwork approval to reduce rework and delays.

• Partner cross‑functionally with Marketing, R&D, Supply Chain, Finance, IT, Quality and Regulatory teams.

• Drive capability uplift through training, change management and continuous improvement practices.

This is an influential role where you’ll work across Australia and New Zealand, shaping how innovation comes to life at Suntory.

About you

You’re a process‑driven problem solver who enjoys bringing structure, clarity and momentum to complex environments. You’re comfortable working across systems, data and stakeholders, and you thrive on improving how things are done.

You’ll bring:

• Experience in NPD, project management, process design or portfolio governance.

• A strong understanding of stage‑gate processes and cross‑functional project delivery.

• Exposure to master data processes, ERP or workflow/portfolio management systems (e.g. Planisware or similar).

• Familiarity with artwork approval or digital proofing systems.

• Strong analytical, reporting and process‑mapping capability.

• The ability to influence without authority and lead change across diverse teams.

Experience in FMCG, beverages, system implementation or continuous improvement is beneficial but not essential. If you’re not an expert in everything listed – that’s okay. We care just as much about alignment to our values and your ability to learn, adapt and grow.

If you’re not an expert in all of these areas, don’t worry! A lot of what we look for is how you would align with our values and your ability to utilise your unique skills and experience.

What’s in it for you?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world  

• Generous incentive to reward your hard work

• An inclusive parental leave policy for both primary and secondary caregivers

• Gradual return to work to help you transition back from parental leave

• Flexible working – flexible hours and hybrid working

• We are committed to giving back to our communities, so we provide you with volunteer leave to do so

Our DEI Commitment

At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

Apply Now!