Facility Manager

Mirvac is a brand that creates and curates better experiences. We are more than developers or builders - we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism.

As creators of positive change, we see each new project as an opportunity to leave a lasting legacy, delivering enduring value for all Australians. We focus on sustainability, innovation, and shared value, to return benefits to our customers, partners, investors, and communities.

Join us as we work towards building the imagine nation.

Your opportunity

As Facility Manager, you will manage the operational performance and maintenance of building services for Mirvac's premium retail portfolio. You will ensure that all financial targets are met, and all operational services are maintained in accordance with statutory requirements. Additionally, this role is required to manage the daily operation, presentation and maintenance of the asset(s), and ensure the highest levels of customer service and safety are delivered and maintained.

What you'll be doing:

• Provide an exceptional customer experience by building strong relationships with key stakeholders (internal and external) and ensure a high level of communication by responding to, and actioning, requests in a timely manner.
• Ensure any identified risks are regularly reviewed and strategies implemented to eliminate, mitigate or minimise their impact.
• Support the development and delivery of projects in a way that creates a safe, sustainable and innovative culture that drives a competitive advantage for Mirvac
• Contribute to the preparation of the Strategic Asset Plan(s) and operational and capital expenditure budgets as required, and provide support through continuous monitoring, reforecasting and prudent management
• Create and approve work orders, tax invoices, service and minor capital works contracts within delegated limits of authority
• Daily inspection of all plant and equipment to ensure operational readiness for occupancy/trade
• Ensure all areas of the asset are maintained to the highest presentation standard and safety levels
• Assist with the review of proposed works to ensure that all building/alteration works meet architects/consultants' specifications and any NCC or statutory requirements and obtain relevant approvals
• Prepare scope of works for planned operational or minor capital projects, including all relevant documentation and data entry
• Escalate all critical service interruptions with an understanding of the impacts on our customers and tenants
• Manage all contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures
• Provide leadership to the team to develop and improve their collective strengths, skills and knowledge, while fostering high levels of engagement and performance
• Ability to be on call 24/7, work on weekends and attend to after-hours calls Act as Duty Manager on evenings/weekends/public holidays as required
• Work collaboratively with team members and stakeholders to ensure system/data integrity, efficient information flow and to drive portfolio wide excellence and efficiencies through consistency of approach, reporting and transfer of experiences and learnings
• Champion the consistent application of the key Mirvac values, leading by example and promoting a high-performing and collaborative environment
• Assist with any projects or undertake additional duties as required

What you will bring:

• 5+ years of experience in all facets of facilities management, experience across Retail assets is desirable
• Demonstrated success in achieving results through effective relationship management at all levels, and by driving a customer centric strategy
• Demonstrated people management experience, with people being developed and empowered to succeed
• Demonstrated experience in a high-volume role with conflicting priorities
• Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
• Detailed understanding and practical experience of BMCS systems
• Demonstrated experience managing contractors and contract schedules and ensuring prompt payment
• Technical competency with trade or tertiary qualifications preferred, but not essential
• Exceptional organisational and resource management skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time
• Ability to adapt to change, deal with ambiguity and complexity
• Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process

All of these attributes are preferred, if you think you may be the right fit for the role please still apply.