Detention Service Officer

MTC is a global leader in the corrections, detention, training and education sectors, operating 23 Job Corps centres, 21 correctional facilities, 5 detention centres, 11 prison and detention medical departments, and 2 workforce development sites worldwide. With more than 8,500 employees globally, we deliver essential services that transform lives and strengthen communities. 

Our people are at the heart of everything we do, and we are committed to fostering a culture grounded in Safety, Respect and Dignity.

About the Role: 

As a Detention Service Officer at the Melbourne Immigration Detention Centre, you’ll play a vital role in maintaining a secure, respectful, and supportive environment for detainees and staff. This is a meaningful opportunity for individuals committed to safety, professionalism, and upholding the dignity of others. 

You’ll work as part of a tight-knit team, rotating across operational posts and responding to priority needs throughout the centre.

Key Responsibilities: 

• Engage directly with detainees, promoting a culture of safety, respect, and dignity. 

• Conduct searches, security checks, and monitor CCTV and alarm systems. 

• Respond to emergencies and critical incidents with calm and professionalism. 

• Complete headcounts, welfare checks, and detailed incident reporting. 

• Support operational efficiency by assisting in high-priority areas as required. 

What We're Looking For: 

We’re seeking individuals who are already qualified and experienced in Detention or Corrective Services, or Security Operations; and who are committed to making a difference.  

To be eligible for this role, you must hold one of the below: 

• Cert III Immigration Detention Operations (CSC30219 or later) 

• Cert III Correctional Practice (CSC30119 or later) 

• Cert III Security Operations (CPP31318 or later) 

What We Offer:  

• Paid Training Program: 1-week Bridging Course from 16/11/2026 to 20/11/2026 in Melbourne completing full-time, paid training that equips you with everything you need to step confidently into the role.  

• Attractive Base Rate: Earn a base rate of $39.42 per hour plus penalties. 

• Career Growth Opportunities: Opportunities to further develop within the organisation across a variety of departments   

About You 

• A minimum of two years’ experience working in an immigration detention, custodial, or security environment, with at least part of that experience gained within the past 12 months

• High level of integrity and professionalism  

• Strong interpersonal and communication skills  

• Sound judgment and the ability to stay calm under pressure  

• Competency in conflict resolution and de-escalation techniques  

• Basic computer literacy and accurate report writing skills  

• Full working rights in Australia  

• Ability to pass pre-employment checks including an Australian Federal Police Check and Medical Assessment with a Fitness test and Drug & Alcohol screen  

• Ability to commence employment on 16th November 2026

How to Apply 

Click Apply Now to submit your application.  

Alternatively, for a confidential discussion, please contact ••••@mtctrains.com.au 

MTC proudly promotes a culture of Safety, Respect and Dignity. Through our BIONIC (Believe It Or Not I Care) philosophy, we foster a caring culture for change across all our centres. 

We celebrate diversity and welcome applications from all people who believe they have the skills and capability to make a meaningful difference.