Credit Officer

The SunRice Group is an Australian ASX-listed branded food group, comprising multiple businesses, assets and operations across Australia, New Zealand, the Middle East, the United States, The Pacific Islands and Asia.  SunRice was built by the Australian rice industry over many decades and today is one of Australia’s leading branded food exporters, with approximately 2,000 employees and operations in 11 countries.

SunRice is a great place to work, providing a real opportunity for passionate people to make a difference.

About the role

Join SunRice as a Credit Officer and play an important role in helping us keep our business moving. Based in our Sydney office, you'll work closely with the Credit Manager and a broad range of stakeholders across Sales, Customer Service, Supply Chain and Finance to support healthy cash flow, manage credit risk and deliver great outcomes for our customers.

This is a varied role where no two days are the same. From managing customer accounts and collections to supporting credit assessments and process improvements, you'll be a key contributor to the day-to-day success of the Accounts Receivable function.

If you're someone who enjoys building relationships, solving problems and working in a collaborative, fast-paced environment, we'd love to hear from you.

Key responsibilities will include:

• Managing an Accounts Receivable ledger and collection of overdue debts.
• Reviewing and assessing new customer credit applications and credit limit changes.
• Monitoring aged debt and working with internal stakeholders to minimise risk and improve cash flow.
• Releasing or blocking customer orders in line with credit policies and agreed terms of trade.
• Processing credit and debit adjustments, rebates and customer claims.
• Creating and maintaining customer account master data within SAP.
• Responding to customer account queries, including statements, invoices and payment enquiries.
• Assisting with monthly reporting.
• Supporting audit requirements and maintaining compliance with internal credit controls and policies.
• Identifying opportunities to streamline processes, improve efficiency and enhance the customer experience.

About You

You're a proactive and relationship-focused Credit or Accounts Receivable professional who enjoys balancing customer service with sound commercial judgement. You take ownership of your work, communicate confidently with stakeholders at all levels and are always looking for ways to improve how things are done.

You'll be joining a close-knit team where collaboration, accountability and continuous improvement are valued, so your willingness to contribute, learn and support others will be just as important as your technical skills.

You will bring:

• Previous Credit or Accounts Receivable experience, ideally within FMCG or a high-volume environment.
• Experience managing an AR ledger and following through on collections activity.
• Sound understanding of credit management principles and order-to-cash processes.
• Strong reconciliation and problem-solving skills.
• Confidence building relationships with both internal and external stakeholders.
• Experience using ERP systems, with SAP experience highly regarded.
• Strong Excel and Microsoft Office skills.
• Excellent written and verbal communication skills.
• A continuous improvement mindset with a strong focus on process efficiency and accuracy.
• Knowledge of credit reporting, collections procedures or trade terms will be advantageous.

What’s in it for you

At SunRice Group, we believe great work starts with feeling supported, valued and inspired. When you join our team, you’ll enjoy a range of benefits designed to support your wellbeing, growth and everyday life.

• SunRice Product Allowance: Take home a taste of what we do best. You’ll receive a weekly allowance of SunRice Group products, so you can enjoy and share the food we’re proud to make.
• Leave: Enjoy competitive leave benefits, including volunteer leave and the option to purchase additional leave when you need extra flexibility.
• Wellness Reimbursement: Your wellbeing matters. Twice a year, you’ll be reimbursed for fitness memberships or other health and wellbeing initiatives that help you feel your best

All correspondence will be dealt with in strict confidence.

SunRice is committed to creating a diverse environment and is proud to be an equal opportunity employer. SunRice will consider qualified applicants for employment based on their merit, individual skills, qualifications and other appropriate criteria relevant to the role for which they are applying.