Shift Leader

About El Jannah

El Jannah is an iconic Australian brand that began in 1998 in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our legendary charcoal chicken, bold flavors, and energetic restaurants continue to create memorable experiences guests love across Australia. As we continue to grow, our restaurants stay grounded in what matters most: real food, real people, and real connection.

About The Role

We’re looking for confident and motivated shift leaders to help run great shifts and lead great teams. As a shift leader, you’ll be the steady presence on shift, setting the pace, supporting the team, and making sure every guest has a positive experience. You’ll play a key role in maintaining high standards across service, food quality, safety, and teamwork.

Whether you’re an experienced shift leader or a strong team member ready to step into leadership, this is an opportunity to grow with a brand that invests in its people and backs them to succeed.

What You’ll Be Doing

Leading the EJ Way and supporting the team during serviceKeeping daily operations running smoothly and efficientlyCoaching and training team members to build confidence and capabilityDelivering consistent, guest-focused experiencesSupporting rostering and shift organisationHelping drive performance against restaurant goals and KPIsUpholding food safety, cleanliness and WHS standardsManaging stock levels so the kitchen and service never miss a beat

What We’re Looking For

Experience leading teams in a QSR or fast-paced hospitality environmentA calm, confident leadership style that inspires and energises othersStrong communication skills and a team-first mindsetA genuine passion for food, people and guest experienceReliability, organization, and the ability to lead by examplePerformance and outcome-driven for the success of the restaurantAvailability to work flexible rosters, including evenings and weekends

Why Join El Jannah

A people-first culture where leaders are supported to growA fun, fast-paced environment where your leadership makes a real differenceClear career pathways building leadership, operational and management capabilities to further your career with a growing national brand

If you’re passionate about leading people, delivering great food, and creating memorable guest experiences, we’d love to hear from you.

Apply now and take the next step in your El Jannah journey.