Workforce Coordinator, Mon-Fri w/additional pay+shifts on offer

Benefits of the job!

• Primarily office based, day shifts

• Great transition from a hospitality career into a new pathway

• Fully stocked office and hospitality kitchen

• Beautiful, light filled Surry Hills office

• Central location 5 minute walk from central station

• Opportunity to grow and develop skills in a range of spaces; human resources, recruitment, administration, hospitality, sales and more!

Additional compensation is on offer! We love to get involved with our events, do large staff checks, even sometime supervise. For shifts beyond your salaried hours we have further compensation offered to earn more money.

We are looking for people with backgrounds in.

·       Working in events, weddings, birthdays, corporate environments, venues and more

·       Hospitality backgrounds with strong administrative skills

·       Corporate hospitality roles

·       Reception-facing roles with a passion for hospitality

·       Or more if you have the right skills and a can-do attitude

Stedmans Hospitality is the leading staffing provider in Sydney, Melbourne, and Queensland. With over 38 years of expertise, we offer staffing solutions to clients from different sectors, including events, large venues, corporate, luxury brands, and residential concierges.

We are seeking an experienced, passionate, and professional person to join our Sydney office. This full-time position is based in Surry Hills; you must work well under pressure and have excellent administrative and customer service skills. You will be self-motivated, highly organised, and flexible in your approach to the position and able to work well within a team.

Your duties will involve managing the diary, liaising with clients and staff members, taking booking enquiries and providing highly professional and seamless customer service. In addition to this you will support the People & Culture team reviewing new applicants, scheduling interviews, inducting, and onboarding and compliance.

We’re looking for individuals with a strong passion for the hospitality and events industry, who are eager to be part of creating dynamic activations and memorable experiences across the country.

 Key duties and responsibilities:

·       Answering and responding to all incoming telephone calls and emails in a timely manner.

·       Daily management of the rostering system. 

·       Allocating and booking staff across the business.

·       Prepare and issue staffing quotes to clients.

·       Liaising with clients regarding past, present, and future bookings.

·       Management of client issues as they arise in conjunction with the team.

·       Assisting with recruitment and onboarding of new starters.

·       Office administration.

·       Conduct staff check-ins and report on the quality and presentation of all staff.

·       Identifying and implementing opportunities for improvement in customer service, quality, and the overall ‘product’.

·       Communicate staff feedback to the office & HR team.

·       Supervisor duties on shift / staff check in for large or VIP activations

Hours:

Please note while this is primarily a Monday-Friday role, 9am – 5pm role – due to the nature of our business we do require flexibility across weekends and nights when needed.

Your week looks like.

·       38 hours per week with reasonable additional hours

·       Rostered emergency phone duties, weekend allowance offered