At St John Ambulance SA, we've been helping South Australians live safer, healthier lives for over 140 years. As a trusted charity and community-focused organisation, we deliver first aid training, event health and medical services, first aid products, and social inclusion programs that make a real difference across the state.

Supported by over 1,200 dedicated volunteers and 200+ employees, we're passionate about serving our community and empowering people with lifesaving skills.

We're looking for enthusiastic, customer-focused professionals to join our team as Customer Sales Consultants.

As the first point of contact for many of our customers, you'll play a key role in delivering an outstanding customer experience while helping individuals and organisations access the training and services they need.

This is a fast-paced, people-focused role that combines customer service, relationship building, administration, and sales.

We're growing our team and are looking for talented people who are passionate about customer service, sales, and making a difference in the community.

We offer flexible employment options to suit a range of lifestyles and career goals, with opportunities available on either a full-time or part-time basis.

Whether you're seeking the stability of full-time work or the flexibility of part-time hours, we'd love to hear from you.

Working arrangements include:

• Full-time opportunities
• Part-time opportunities
• Monday to Friday roster
• Shifts finishing by 5:00pm
• Flexibility to support operational requirements when needed

• Responding to customer enquiries via phone, email, and in person
• Managing inbound calls in a busy customer service environment
• Following up warm leads and existing customer enquiries
• Building and maintaining positive customer relationships
• Promoting and cross-selling St John training courses, products, and services
• Updating and maintaining customer records within our systems
• Processing customer information accurately and efficiently
• Completing call logs and customer documentation
• Providing administrative support to ensure a seamless customer experience

You'll thrive in this role if you have:

• Strong customer service and communication skills
• Confidence building rapport and identifying customer needs
• Experience in a sales, contact centre, customer service, or administration role
• Excellent attention to detail and data entry accuracy
• Strong organisational and time management skills
• A positive, professional, and team-focused attitude

Experience within the not-for-profit or community sector will be highly regarded but is not essential.

You'll be available to work Monday to Friday, with rostered shifts finishing by 5:00pm, and be willing to adapt to occasional business needs.

• Purpose-driven work that supports the South Australian community
• Supportive and collaborative team environment
• Opportunity to develop customer service and sales skills
• Work for a respected and trusted South Australian organisation
• Be part of a team that helps people gain lifesaving knowledge and skills every day

If you're passionate about delivering exceptional customer service and want to make a genuine impact in your community, we'd love to hear from you.

Please apply via SEEK with your resume and a cover letter outlining your suitability for the role.

St John Ambulance SA is an equal opportunity employer and values diversity and inclusion.

Employment is subject to a satisfactory National Criminal History Check, a valid Working with Children Check, and evidence of your right to work in Australia.