Immediate start - Permanent Part time Concierge - Luxury Apt Building

About us

One of Australia's premium apartment buildings 150 Clarendon Street East Melbourne is operated and maintains 5 star hotel type services to meet the needs and expectations of Owners, Residents and Visitors. There is a major building upgrade and renovation program underway that will continue to elevate the buildings reputation in the real estate market as a premium facility that is an extremely desirable address.

Because we are a renowned as an above award paying employer we are looking for an exceptional ‘people person’ to join the Concierge team, which operates on a 24/7 basis. Customer focussed superstars need only apply!

This Part-Time role will have 2 permanent weekly shifts. 1 mid week shifts as well as a Weekly Friday afternoon 3pm till 11pm. A guarantee of 15 hours per week and the ability to pick up shifts as required to meet business needs. A comprehensive training and induction program will commence at the beginning of your employment, and uniform is provided.

Meet & great people, work in a boutique environment where you get to know clients as people rather than a number. With less than 90 apartments this building represent the finest of inner city living in a relaxed, professional environment.

Qualifications & experience

• 12 months minimum in exclusive client facing role

• Great communication skills mandatory, as is the ability to anticipate opportunities to surprise and delight

• Exemplary multi tasking and working under pressure without becoming flustered is a must!

• Must value clients privacy in and out of work

Please respond to the following questions in your cover letter: 

1. Please tell us why you feel your application for a concierge role in the exclusive apartment market is one that you can especially thrive in and provide benefits to us as your potential employer - in other words why you are a great choice for us to consider?

and

2. Please articulate with examples when you have been faced by a difficult challenge at work (could be difficult clients, problematic suppliers causing issues etc) and how you overcame these difficulties.

3. Please confirm you understand this role consists of weekly Friday 3pm till 11pm shifts.

Please provide a detailed application letter that addresses the requirements of this job specifically to ensure candidates are appropriate for the role and to give us a sense of your communication style and technique.  

Tasks & responsibilities

Meet & Greet Residents and Visitors

Handle all request promptly & efficiently

Coordinate contractor services & maintenance requests

Protection of building access & resident privacy

Log any incidents

Contractor Management Fire Services

Fire Warden responsibilities

Appreciation and understanding of importance of building security

Benefits

• Great team environment and a great role on the resume!

• Meet exceptional people and be valued in what you do

• Well above award rates

• car parking included

Candidates will require a police check as part of the onboarding process.