Manager, Assistant Manager, Supervisors and Baristas - Springwood

BREWING OPPORTUNITIES FOR A MANAGER, ASSISTANT MANAGER, SUPERVISORS & BARISTAS AT ZARRAFFA’S COFFEE BRAND NEW STORE OPENING IN SPRINGWOOD

Zarraffa's Coffee is an energetic and dedicated team who share your love for coffee-making, and who deliver top-notch coffee experiences to our customers every day. Zarraffa's Coffee brand new store opening in Springwood is looking for skilled and enthusiastic people to join our coffee-loving family.

As a member at Zarraffa's Coffee, you will have the opportunity to:

• Grow, learn, and progress in your career

• Deliver top-notch coffee experiences to our customers

• Work in a dynamic, fast paced, and fun environment

We are committed to helping our staff grow and offer excellent opportunities for career advancement. Our various support structures will help you develop your skills and take your career to the next level.

BARISTA RESPONSIBILITIES

• Providing amazing customer service

• Creating the perfect cup of coffee

• Prepare and serve quality food and drinks according to Zarraffa's brand standards

• Cleaning and other duties as directed
  

SUPERVISOR RESPONSIBILITIES

• Providing support and guidance to the team

• Maintaining product and service quality

• Ensuring store cleanliness and tidiness

• Overseeing shift management

• Maintaining accurate business records and compliance with policies and procedures

• Creating a warm and welcoming environment for customers

• Leading by example and directing teams in product preparation, customer service, and cleanliness standards

• Fostering a positive workplace culture and promoting teamwork
  

ASSISTANT MANAGER RESPONSIBILITIES

• Support the manager in leading and inspiring a diverse team to deliver exceptional customer service

• Support in daily operations including staff training, development, compliance, and performance evaluations 

• Run team meetings as required 

• Leading by example in impeccable customer service 

• Ensuring profitability of the business

• Ensuring effective communication with staff, customers, suppliers, and stakeholders

• Maintain high standards of cleanliness, WH&S and Food Safety Compliance

MANAGER RESPONSIBILITIES

• Lead and inspire a diverse team to deliver exceptional customer service

• Oversee daily operations including staff training, development, compliance, and performance evaluations 

• Learn how to craft specialty hot and cold coffee beverages the Zarraffa’s Way!

• Store administration including completing rosters, reviewing timesheets, ordering stock and recruitment 

• Run team meetings as required 

• Leading by example in impeccable customer service 

• Ensuring profitability of the business

• Ensuring effective communication with staff, customers, suppliers, and stakeholders

• Maintain high standards of cleanliness, WH&S and Food Safety Compliance through attention to detail
  

If you're looking for the perfect blend of a supportive learning environment and endless opportunities to grow within the hospitality industry, Zarraffa's is the place for you. You can read more about the perks of working with Zarraffa’s on our website.

Please confirm the position you are applying for when submitting your resume and cover letter.

Ready to join the family? Apply now, and let’s chat about an opportunity for you!