Head of Business Operations

About Us

Blended by Sarah is a purpose led Australian business changing what mealtimes look like for people who are tube fed. We create real whole food options for enteral feeding, supporting children and adults and advocating for patient choice. Our products are food for special medical purposes, and the families we serve are often navigating medically complex lives, so care and empathy sit at the heart of what we do. We are growing quickly, including into export markets such as India, China and Hong Kong, and we are building our team to take us there.

About the Role

We are looking for a hands on Head of Business Operations to take the day to day running of the business and build the operational foundations for our next stage of growth. Reporting directly to the CEO and working alongside our Head of Nutrition and Sales, you will own supply chain, logistics, operations, admin and people, freeing the CEO to focus on strategy, brand and clinical integrity.

Because our product is a food for special medical purposes and our customers are medical families, this role carries a level of care, sensitivity and regulatory complexity beyond a typical operations position.

This role is for someone who leads by doing. It is fully onsite at our Windsor office in Brisbane, parking is provided. It is not a remote or hybrid position.

What You Will Do

•         Own supply chain, procurement and logistics end to end, driving reliability, quality and cost efficiency

•         Lead the day to day operation, from order fulfilment, administration and dispatch to systems and process

•         Hold and reduce operating costs across the business

•         Line manage and support the administration and operational team, and help build it as we grow

•         Research, help shape and execute our export strategy

•         Support the CEO on strategic planning, analysis and delivery

About You

•         A proven hands on operator who has run the day to day of a small to medium business

•         Strong on supply chain, logistics and process, with the financial literacy to own budgets and cost control

•         A calm, organised people leader who takes genuine ownership of outcomes

•         Comfortable being onsite and close to the operation each day

•         Experience in export, international logistics, ecommerce, food or health/medical related industries is a bonus

We know few people will tick every box. If you are a strong operator excited to grow into the export and strategic parts of the role, we would love to hear from you.

Why Join Us

•         Purpose led work that genuinely improves people's lives

•         A pivotal role with real ownership and a direct line to the CEO

•         A growing Australian business with an exciting export trajectory

How to Apply

Apply through SEEK with your resume and a cover letter telling us why this role and why you. A cover letter is required for this role. Applications without one will not be considered.