Compliance Response Officer

• Bannockburn location – perfectly positioned with an easy drive from Geelong, Ballarat, and Melbourne (plus free onsite parking!)
• Casual role 
• Hourly rate from $37.87 + casual loading + super 

Golden Plains Shire Council provides a workplace where people matter, communities are connected, and the future is bright. We offer a diverse range of career pathways in meaningful roles with a sense of purpose where you can grow and thrive. 

To continue to deliver for our community, we are seeking an experienced and passionate Compliance Response Officer who will be responsible for responding to customer requests and reports relating to domestic animals, littering, public amenity, abandoned vehicles, parking matters and other minor compliance matters. 

The Compliance Response Officer plays an important community-facing role, focusing on education, early intervention, animal management and minor compliance matters. More complex investigations and enforcement activities are managed by other Council officers.

This role will provide you the opportunity to:

• Implement and enforce legislation, local laws and policies relating to animal control and local law matters.
• Attend to incidents where livestock or domestic animals are not appropriately confined to a property, including impounding wandering animals at municipal pound facilities and attempting to trace owners of wandering animals.
• Ensure all livestock and domestic animals are appropriately confined to properties and inspect fencing where applicable.
• Implement and enforce laws and policies relating to parking control including recommendations for parking restriction zones, routine monitoring for compliance and issuing of infringement notices pursuant to road safety statutes and local laws.
• Undertake early assessment of litter complaints.
• Undertake early assessment of animal attacks. 

Our ideal candidate will have:

• Experience in the delivery of compliance and enforcement activities or a demonstrated experience in handling domestic animals and livestock.
• The ability to understand legislation, regulations, local laws and policy guidelines.
• An understanding of Local Government role in rural and peri-urban areas.
• Ability to work within a team environment.
• Experience in a service industry where quality, customer experience and efficiency were critical.
• Good interpersonal and negotiation skills.
• Experience in preparing reports and routine correspondence.
• Experience using computer applications including Microsoft 365, with exposure to GIS software desirable.
• Demonstrated experience in handling domestic animals and livestock.

Other requirements

• This role may require attendance outside ordinary hours, including evenings and weekends, subject to operational requirements and rostered on-call arrangements. Any such attendance will be managed in accordance with Council’s Enterprise Agreement and applicable casual employment arrangements. Where weekly hours are expected to exceed the core hours, with the prior approval of the Coordinator/Manager, additional hours may be worked and paid at the casual rate.
• A current Australian driver licence.
• Maintain a satisfactory National Criminal History Check.
• Working With Children’s Check. 
• Successful completion of a pre-employment medical.

We care We thrive We grow

Our people are passionate, collaborative and deeply committed to both the community and the work they do. This commitment is felt from the moment you step through the doors, in every interaction and in the way we celebrate our collective achievements.

We care about our community and our people, provide flexibility and support so you can thrive and offer a diverse range of opportunities to support your personal and professional growth. We are dedicated to fostering this culture, because we know that our people are the key to the future growth and success of Golden Plains Shire.

With an Enterprise Agreement in place till 2028 we offer all employees:

• Learning and development opportunities aligned to your role and aspirations, along with opportunities to work on a variety of projects and undertake secondments 
• An environment where health, safety and wellbeing are prioritised in all that we do
• An active Social Club
• Ability to transfer years of service from Government organisations and transfer of LSL balance within Local Government and with some government organisations

For further information about the role and the key selection criteria, please view the Position Description below or, for a confidential discussion, contact Matthew Sims, Manager Regulatory Services on 03 5220 7***.

We’d love to hear from you ASAP regarding this role!  To ensure we find the best candidates, applications for this role will be assessed as they are received, and the vacancy may close prior to any end date advertised.

APPLY NOW

Click on Apply to submit your application and following the prompts.  

Please address the key selection criteria (KSC) in your cover letter or use the KSC to guide your responses to the online questionnaire when submitting your application.

For further tips and tricks to help you shine during the recruitment process, visit our website.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Please contact our People & Culture team at ***************@gplains.vic.gov.au to discuss how we can best support you.

Applications close on SUNDAY 30 AUGUST 2026 at 11.59PM

We are dedicated to building a diverse, inclusive and authentic workplace that allows staff to bring their whole selves to all that they do.

As an equal opportunity employer, we are committed to providing a safe workplace that embraces and values child safety, diversity and inclusion. We recognise the value and diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and our workplace.

We wholeheartedly believe that the decisions we make and the services we deliver benefit from having a workforce representative of the community we support - that the diversity of thought, experience, insights and background will ensure the needs of the broader community are considered in all we do. We encourage applications from people of all ages, genders, abilities and cultural backgrounds.