YFCS – Senior Patroller – 4.1 PFT ATSI

Summary:

Tangentyere Council deliver a range of Youth, Families & Community Safety (YFCS) services across Town Camps and Alice Springs, supporting children, young people, families, and communities through the delivery of daytime and after-hours services focused on recreation, diversion, out-of-home care, community safety and family support programs. The YFCS Division is increasingly working in an integrated fashion, ensuring staff and programs work together to provide holistic services for young people and community to achieve positive outcomes in education, safety, and wellbeing.  

With our Patrol service running seven days per week, the Senior Patroller will report and work closely with the Night Patrol Team leader in leading, supporting, and managing patrols vehicles alongside patrollers. They will provide safe and culturally appropriate transport through public areas of Alice Springs and Town Camps to both adults and children as contracted. The Senior Patroller will be responsible for leading Shifts, where the team leader is not present, shifts, incident response, risk management and representing the service at inter-agency meetings.

The Senior Patroller is an Aboriginal Identified role that will provide early intervention, education and support to Aboriginal people and the wider community in a way that respects culture and human rights.  Providing referral and relevant information about support services to Clients to encourage responsible alcohol use, school, and healthcare attendance as well as support and empower Aboriginal people to make a choice that creates a safer environment within the Alice Springs community.

The Senior Patroller will work closely with the Youth, Families and Community Safety Senior Leadership team to achieve the objectives of the program to improve levels of community safety, promote culturally appropriate conflict and dispute resolution in the community and offer services in line with community safety priority, using non-coercive intervention strategies to respond flexibly to communities safety needs and priorities.

The hours of work are 6.30pm to 3am, Monday to Sunday. Flexibility around rostered days and times will be provided to the successful permanent candidate.

As part of your role, you will be working with children, people with a disability and people who are vulnerable. It is your obligation to always ensure their safety and report any concerns in line with our duty of care obligations. We have zero tolerance when it comes to abuse of any kind and will take disciplinary action, including and up to termination of employment, should we determine that abuse has taken place or there has been a failure to report any suspected or alleged abuse.

Responsibilities

• ·Patrolling public areas of Alice Springs and town camps in the evening and night.
• ·Provide early intervention, education, and support to Aboriginal people.
• ·       Lead, support, coach and mentor Tangentyere Patrollers and Support Workers including shift management, delegation and reporting.
• ·Maintain accurate encounter and service activity records.
• ·Build and maintain relationships with our partners (e.g. Police and service providers) with the aim to create a safer living situation within the community.
• ·Assist with achieving quality management objectives across the organisation.
• ·Assist with achieving safeguarding objectives across the organisation.
• ·Assist with achieving compliance objectives across the organisation.
• ·Other reasonable duties as required.

• Qualifications and Selection Criteria

  Required
  • ·       Identify as an Aboriginal or Torres Strait Islander person.
  • ·Experience working with Aboriginal people in an outreach capacity and/or patrol experience.
  • ·Understanding of issues facing Aboriginal visitors to Alice Springs and town camps residents.
  • ·Understanding of problems associated with alcohol and violence.
  • ·Demonstrated ability to manage conflicts and incidents.
  • ·Demonstrated ability to lead, coach and support staff on shifts.
  • ·Basic literacy and numeracy skills and the ability to record encounters.
  • ·Current NT Drivers Licence, NT Working with Children (Ochre) Card and a satisfactory current Police Check.
  Desired
  • ·Therapeutic Crisis Intervention Certified.
  • ·First Aid Certificate
  • ·Working knowledge of Aboriginal Language/s.