Multimedia / Events Officer

• 16 hours per week (Temporary Part-Time Position)
• 3 Month Contract with possibility of being extended 
• $73,324 to $85,003 pro rata  (Dep on skills + Exp) + 12% Superannuation

About the role

An exciting opportunity exists to join the Creative Technology Team within City of Melbourne Libraries as a Multimedia and Events Officer. You will help bring innovation, creativity and learning to life across City of Melbourne Libraries.

As a Multimedia and Events Officer, you'll support the delivery of makerspace services, technology programs and community events, while helping customers access a range of creative tools, digital technologies and library services.

This is an ideal opportunity for someone who enjoys working with people, technology and emerging trends in a dynamic community-focused environment. You'll join a passionate and compassionate team who strive to deliver the best in community based technology education along with COM's ICARE values - integrity, courage, accountability, respect, and excellence.

Working four mornings per week (Tuesday to Friday), you will provide essential service support including customer assistance, makerspace operations, technology support, event delivery and library administration. You will also have the opportunity to increase your hours when required to assist with planned and unplanned staff absences.

A little more about the role

•  Deliver high-quality customer service and information assistance to library users across a range of library and technology services.
•  Support the operation of makerspaces, multimedia equipment, creative technology programs and community events.
• Assist with technology troubleshooting, customer inductions, event set-up and pack-down, and general library operations.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a customer-focused and adaptable professional who enjoys working with technology, creative tools and the community. You thrive in a busy service environment, are comfortable supporting people with varying levels of technical knowledge, and are able to balance multiple priorities while maintaining a positive customer experience.

What your experience might look like - Key Selection Criteria

• Experience delivering excellent customer service in a library, community, creative technology or similar public-facing environment.
• Confidence using and troubleshooting a variety of digital technologies, multimedia equipment and emerging technologies, with a willingness to learn new systems and tools.
• Strong communication and interpersonal skills, a friendly and curious attitude with the ability to support diverse community members through one-on-one assistance, group activities and events.

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

• Attach your updated resume
• Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Sunday August 30, 2026

A few important things to note – don’t miss out!

• Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
• Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
• We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and a Working with Children Check.

Need more info?

Refer to the position description below or contact *******@melbourne.vic.gov.au

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.

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