Store Manager and FOH Superstar Team Members

Join the Gnocchi Gnocchi Brothers Caloundra Family!

Gnocchi Gnocchi Brothers is coming to Caloundra, and we’re looking for passionate hospitality superstars to join our growing family!

If you're energetic, love meeting people, thrive in a fast paced environment, and genuinely care about creating memorable guest experiences, we want to hear from you!

We are currently recruiting for:

• Store Manager Superstar
• Front of House Customer Service Superstars

About the Store

Our Caloundra location will be a vibrant restaurant, focused on delivering delicious Italian food, a great atmosphere, and outstanding hospitality.

We're looking for a team who can create the kind of experience that makes guests want to come back again and again. From welcoming guests through the door to ensuring every interaction is exceptional, with each order flawless.

Store Manager

We’re looking for an experienced, energetic and hands on Store Manager to lead the Caloundra team.

You’ll be responsible for creating an exceptional guest experience while building, coaching and motivating a high performing team.

What We're Looking For

• Proven experience in restaurant, hospitality, QSR or retail management with minimum 2-3 years experience.
• A natural leader who can motivate and inspire a team
• Impeccable customer service standards
• Strong communication and people management skills
• Ability to lead by example in a fast paced environment
• Highly organised, reliable and proactive
• Comfortable managing busy service periods
• A genuine passion for hospitality and creating memorable guest experiences
• Someone who takes pride in presentation, cleanliness and attention to detail
• Flexible availability, including nights and weekends

Responsibilities

• Lead and motivate the Caloundra team
• Deliver an exceptional guest experience
• Maintain consistently high customer service standards
• Oversee daily restaurant operations
• Train, coach and develop team members
• Manage service flow during busy periods
• Assist with rostering, stock, ordering and operational requirements
• Maintain food safety, hygiene and cleanliness standards
• Ensure the restaurant is presented to an exceptional standard
• Jump in and support the team wherever needed
• Create a positive, energetic and supportive team culture

Front of House Customer Service Superstars

We’re looking for energetic, friendly and passionate FOH Superstars who love people and genuinely enjoy creating great experiences.

We're looking for people who understand that great hospitality is about more than simply taking an order or packing one. It’s about making guests feel welcome, looked after and excited to come back.

What We're Looking For

• A naturally friendly, energetic and outgoing personality
• Impeccable customer service skills
• Someone who loves meeting people and making them smile
• A team player who is happy to jump in wherever needed
• Strong communication skills and a positive attitude
• Ability to remain calm, friendly and efficient during busy periods
• Reliable, punctual and proactive
• Pride in presentation, cleanliness and attention to detail
• Hospitality, restaurant, QSR or retail experience is a bonus, but not essential
• Flexible availability, including nights and weekends

Responsibilities

• Warmly welcome and look after our guests
• Deliver exceptional dine in customer service
• Take and pack orders, as well as process transactions accurately
• Serve and assist guests throughout their dining experience
• Help create a fun, welcoming and energetic atmosphere
• Assist with food preparation and service during busy periods
• Maintain cleanliness and presentation across the restaurant
• Restock and keep the store organised
• Support your teammates wherever needed
• Follow food safety and hygiene procedures
• Bring positive energy and enthusiasm to every shift

Why Join Gnocchi Gnocchi Brothers?

• Be part of a much loved and growing Italian Fast Casual Brand
• Join an exciting new Caloundra store opening
• Be part of a team focused on exceptional hospitality
• Fun, supportive and energetic team culture
• Opportunities to grow within the business
• Flexible hours and consistent weekly shifts available
• Great food, great people and great vibes!

Ready to Join the Family?

If you have the energy, personality and passion for hospitality to help us make Gnocchi Gnocchi Brothers Caloundra an incredible place to dine, we'd love to hear from you!

We are recruiting now for both Store Manager and FOH Superstar positions.

Apply now with your resume and tell us why you'd be a great fit for the Gnocchi Gnocchi Brothers family!

(please note with the high volume of application expected, you will only be contacted if you make it to the next round of the application process)

Pay: $26.44 – $46.70 per hour

Work Location: In person